Frequently Asked Questions

Android Pay Pay with your phone in stores
The new Google Wallet Send money & use the Wallet Card

Google Wallet & Android Pay

What is the difference between Android Pay and Google Wallet?
How do I get Android Pay?
How do I get the new Google Wallet?
What happens to my Google Wallet Card?
What happens to my Google Wallet Balance when my app updates to Android Pay?
Can I use my Wallet Balance with Android Pay?
What happens if I don't update to the new Google Wallet for my iPhone?
What will happen to my gift cards, loyalty programs, and offers?
Where can I find the details of my past Google Wallet transactions?


What is the new Google Wallet?
On what phones is the Google Wallet app available?
Can I use Google Wallet or my Wallet Card outside of the US?
What are the different ways I can send and request money with Google Wallet?

Google Wallet Card

What is the Google Wallet Card?
How can I order a Google Wallet Card?
How do I make purchases with the Google Wallet Card?
Customer Support


What if my phone or card is lost or stolen?
What is Google Wallet Fraud Protection?
How does Google Wallet protect my payment credentials?
Am I liable for unauthorized transactions made using Google Wallet?
What data does Google Wallet store about my purchases?