Program Manager II, Customer Capacity Planning, Google Cloud
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Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 2 years of experience in program or project management.
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Experience in demand planning or supply planning or capacity planning.
- Experience with cloud infrastructure.
Preferred qualifications:
- 2 years of experience managing cross-functional or cross-team projects.
- Experience managing technical services/products.
- Experience with Supply Chain Management.
- Experience with IT Systems/IT Automation.
About the job
A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.
Google Cloud Platform (GCP) is growing its global footprint and product offerings, while changing the way the world uses computing. As the Program Manager, you will work with stakeholders ranging from Sales, Customer Engineering, Professional Services Organization, Product, Engineering and Site Reliability Engineering (SRE). You will work with Sales and GCP customers on capacity requests and help to improve capacity planning processes and tools by driving technical projects.
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
The US base salary range for this full-time position is $126,000-$181,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.
Responsibilities
- Help support account teams on technical capacity requests from GCP’s existing and new customers.
- Build relationships with GCP Product and Engineering teams to better understand the technical stack in order to triage capacity requests and unblock GCP customers in a timely manner.
- Influence product design to ensure capacity requirements are taken into account through the product lifecycle.
- Lead regular capacity review meetings with stakeholders to communicate performance metrics, discuss future requirements, and align business objectives with technical capabilities.
- Drive initiatives to design and implement capacity planning processes that drive improvements in performance, cost-effectiveness, and customer experience for Cloud customers.
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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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