Area Manager, Operations Management
- linkCopy link
- emailEmail a friend
Minimum qualifications:
- Bachelor's degree in Business, Logistics, Operations, Engineering, or a related field, or equivalent practical experience.
- 7 years of experience in a customer or client-facing role supporting logistics operations.
- 7 years of experience working in domestic and international environments managing vendors (i.e., suppliers, manufacturers) or third-party logistics.
- Experience in planning, business case development, team management, project, budget or program management.
Preferred qualifications:
- Experience in continuous improvement methodologies (e.g., Lean, Six Sigma, 5S) and driving process and cost optimization.
- Experience in managing multi-site or regional logistics operations.
- Experience with enterprise supply chain systems (e.g., ERP, WMS, TMS, SAP).
- Experience in managing or mentoring teams, leading cross-functional projects, and effectively managing various stakeholder relationships.
- Experience with investigative and business intelligence tools (e.g., SQL, Tableau) and defining KPIs, monitor performance, and inform strategic decision-making.
- Familiarity with modern warehouse automation and global logistics.
About the job
A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.
As a Area Manager in operations management, you will play a key role within Google's Data Center Logistics team and be responsible for overseeing multiple warehouse locations where third-party logistics providers deliver all required campus logistics services. You will manage daily logistics operations across multiple sites, applying industry best practices to enhance performance, reduce costs, and maintain a safe workplace. You will oversee third-party partner teams, which includes everything from account management and spend controls to handling escalations. You will be responsible for defining and monitoring Key Performance Indicators (KPIs) to ensure consistent performance across all managed sites, with an emphasis on safety, quality, and productivity. You will be involved in leading continuous improvement initiatives and contributing to the development of regional logistics strategies and operational plans. You will also manage and mentor a team of Logistics Operations Managers (LOMs), with an understanding of either warehousing or data center operations and a strong focus on managing teams and multiple locations.
Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.
The US base salary range for this full-time position is $132,000-$194,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Responsibilities
- Lead and manage all day-to-day logistics operations across multiple sites (data centers or warehouses) to ensure industry best practices are applied, safety standards are maintained, and performance goals are consistently achieved.
- Oversee and be fully accountable for the performance of third-party logistics (3PL) partners, including contract management, budget controls, conducting regular business reviews, and managing all related performance metrics and escalations.
- Define, own, and continuously monitor Key Performance Indicators (KPIs) and vendor scorecards, develop and present strategic business cases to justify and drive logistics improvements and operational changes.
- Manage, mentor, and develop a team of Logistics Operations Managers, while also leading cross-functional and continuous improvement initiatives focused on key business outcomes like on-time installation.
- Contribute to the long-term logistics strategy and operational planning, effectively managing and allocating resources and budgets across all managed locations.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy.
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.