Program Manager, Scaled Services Delivery, Googler Technology and Engineering
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Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 2 years of experience in program or project management.
- Experience with spreadsheet analysis, presentations and data management.
Preferred qualifications:
- 6 years of experience in program/project, operations, vendor or workforce management.
- Experience identifying opportunities for process improvement, defining requirements, and collaborating cross-functionally to improve processes and tools.
- Experience leveraging data to drive business strategies and decisions.
- Ability to build effective, productive relationships across the business and work with accountability and integrity.
- Ability to work separately and collaborate effectively across the global organization.
- Ability to manage programs and drive change.
About the job
A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.
The team centralizes all professional services operations and vendor management aiming to simplify service delivery through standardization and service consolidation, integrating processes, mitigating risks and driving business value. Enable Googler Technology and Engineering (GTE) to create exceptional value for Google by delivering seamless user journeys through efficient, continually improving IT services and technology at scale.
Responsibilities
- Lead Vendor Operations programs and projects of high complexity to identify the problem, address root causes, develop impactful solutions.
- Design, develop and implement operational controls and drive governance across cross-functional teams.
- Support cross-functional partners in driving programs through effective thought leadership and be adaptive to adjust the strategy whenever required.
- Drive large programs by being a proactive and effective communicator.
- Represent Google’s values and culture across all business areas and promote a positive work environment.
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Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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