Engagement Manager, gTech Ads (English, Japanese)
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Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 8 years of experience in a technical business, business engineering, or consulting.
- Experience in a customer-facing role with translating technical concepts and solutions to non-technical and executive audiences.
- Ability to communicate in English and Japanese fluently as this role involves working with Japan based businesses and clients.
Preferred qualifications:
- Ability to develop internal and external stakeholder networks with navigating Google and client side to build relationships for delivering against plans and projects.
- Ability to thrive in ambiguity, solve problems and navigate across a large organization and distributed team.
- Ability to resolve customer goals within their existing constraints.
- Excellent technical project management skills with enabling multiple cross-functional teams to deliver against plan.
- Excellent communication skills with the ability to present to technical and business audiences including C-levels audiences.
About the job
gTech Ads is a team of thought leaders, addressing the client's business tests, and program managers, designing plans and gathering resources to help accomplish the motivation for quality end-to-end experience.In this role, you will be creating an end-to-end experience for Google’s Ads clients, by being accountable for gTech service delivery and enabling business goals. You will serve as a unified services partner who design and orchestrates gTech end-to-end services, and represents gTech Ads to promoters and client executives.Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.
To learn more about gTech, check out our video.
Responsibilities
- Own the relationship with Ads clients by aligning their business goals with Google’s services and ensuring end-to-end delivery.
- Act as the client’s trusted advisor at the executive level, understanding annual and quarterly priorities.
- Architect Joint Technical Plans that connect across all gTech Ads offerings.
- Orchestrate cross-functional execution, ensuring alignment between Business, Customer Support, and Media Solutions.
- Provide updates and debriefs to clients and Business leadership, taking accountability for business impact.
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Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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