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Operations Support Manager

GoogleMountain View, CA, USA

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 10 years of experience in security, executive protection/dignitary protection, law enforcement, or military.
  • Law Enforcement Officers Safety Act (LEOSA) qualified.
  • Experience in applying risk mitigation strategies based on data-informed intelligence.

Preferred qualifications:

  • Ability to handle ambiguity and work independently across multiple functions to drive alignment and deliverables.
  • Proven track record in developing and executing strategic response plans.
  • Excellent judgement and problem solving skills to address complex challenges through collaboration with industry leaders.

About the job

Security is at the core of Google's design and development process: it is built into the DNA of our products. The same is true of our offices. You're an expert who shares our seriousness about security and our commitment to confidentiality. You'll collaborate with our Facilities Management team to create innovative security strategies, investigate breaches and create risk assessment plans for the future. You believe that providing effective security doesn't come at the expense of customer service - you will be our bodyguard (and our long lost pal).

From keeping Googlers safe and secure to managing disruptive events, the ability to anticipate, deter, detect, and act are the pillars of Google’s Global Security and Resilience Services (GSRS) team. As a member of GSRS you will help develop a culture where safety, security and resiliency are integrated into every facet of Google, including the creative process. You will help us continually identify, evaluate and monitor enterprise risks that could affect business activities and provide business leaders the information they need to make critical decisions. You'll collaborate with cross-functional teams to create innovative strategies and develop programs that drive sustainable effectiveness.

The US base salary range for this full-time position is $159,000-$236,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

  • Develop executive security strategy, including proactive and reactive protocols and processes to keep Googlers safe and maintain and execute protocols and practices to assess and mitigate threats to company assets, managing crises and delivering threat assessment services by collecting, evaluating, and disseminating accurate and timely intelligence information to appropriate stakeholders. 
  • Collect feedback, ensure documentation is up to date, and facilitate discussions to follow up with stakeholders; propose or implement changes for continuous improvement. 
  • Predict, prevent, or avoid tense or dangerous situations, and react as situations emerge. 
  • Screen client itineraries and conducting research and intelligence gathering to identify risk factors or form an operational plan for client protection. 

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

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