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Another big U.S. bank is being accused of opening fake accounts

Fifth Third, a large regional bank, is fighting a civil complaint filed by the CFPB for the conduct, which allegedly occurred from 2010 until at least 2016

March 11, 2020 at 9:12 a.m. EDT
Signage is displayed inside the Consumer Financial Protection Bureau (CFPB) headquarters in Washington. (Andrew Harrer/Bloomberg)

As Wells Fargo struggles to recover from its admission three years ago that it had opened millions of accounts that customers didn’t want, another big U.S. bank is fighting charges from regulators that it was involved in similar conduct.

The Consumer Financial Protection Bureau is suing Fifth Third for opening accounts, including credit cards, that its customers didn’t know about or request. Fifth Third employees sometimes moved money from authorized accounts to unauthorized ones and then closed the fake account once they received credit for reaching their sales goals, according to the civil complaint filed in U.S. District Court of Northern District of Illinois Eastern Division.