Tablets and Google Play for Education End of Life Policy

Overview

Tablets with Google Play for Education receive automatic updates regularly that enhance both the device itself and software on the device. However, advances in hardware and technology eventually make devices out-of-date, and as time goes by, we cannot indefinitely ensure that older tablets will continue to support device setup or the ability to receive content from Google Play for Education. This document provides advanced notice of the End of Life date for specific Google Play for Education approved tablets, and is currently applicable only to customers of tablets with Google Play for Education customers.

General policy

• When a device reaches End of Life (EOL), it means that the product model is considered obsolete and will no longer receive full support¹ from Google’s Enterprise team. Additionally, Enterprise customers using devices that have passed their EOL date may find that they cannot manage their devices as expected using the administrator control panel or leverage new management features released.
• The ability to receive content sent from Google Play for Education and a new user account through device setup is not guaranteed on models which have passed their EOL date.
• When a tablet is approved for use with Google Play for Education, Google will publish its EOL date on this page, giving our customers time to make purchase decisions.
• EOL dates may be pushed later than the initial date published, but will never be sooner than listed, which will be at least 3 years from launch of the hardware.
• Models that have not reached their EOL date will continue to be able to be set up and receive content pushed from the Google Play for Education site, as well as be managed with the Enterprise management service.
• The End of Sale date is controlled by the OEM (manufacturer) of the device model and has no relation to model’s EOL date. Therefore, it will not be shown in the table.

¹ See Tablets and Google Play for Education Technical Support Service Guidelines