IBEX Global Solutions Plc is a holding company. The Company is a provider of customer interaction solutions with facilities in the United States, Philippines, the United Kingdom, Pakistan, the United Arab Emirates, Senegal, Jamaica and Nicaragua. The Company's service offerings include business and consumer customer care support, inbound and outbound telesales and technical support services. The Company provides these across an Omni Channel medium, including voice, chat, e-mail, short message service (SMS) and social media. The Company also offers enabling technology solutions, including Intelligent Call Routing powered by Afiniti, Interactive Voice Response (IVR) and a suite of outbound dialers. It also offers business process outsourcing services. Its back office solutions include Account Management, Social Media Remediation, Finance and Accounting, Survey Collection, Claims Management and Order Verification/confirmation.