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There are many factors that influence your video streaming quality, including your choice
of Internet Service Provider (ISP). Learn how your ISP performs and understand your options.
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Users on YouTube HD Verified networks should expect smooth playback most of the time when watching high-definition YouTube videos (720p and above).

If you're experiencing issues playing your video, try these troubleshooting tips.

Users on networks rated as Standard Definition should expect smooth playback on standard-definition YouTube videos (360p) and may experience occasional interruptions on high-definition YouTube videos (720p and above).

If you're experiencing issues playing your video, try these troubleshooting tips.

Users on networks rated as Lower Definition may experience fuzzy picture quality and frequent interruptions while playing YouTube videos at 360p and above.

If you're experiencing issues playing your video, try these troubleshooting tips.

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We believe you are connecting through a network that is not available broadly to residential customers. The consumption and quality data shown here is only visible to users on this network.
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VIDEO CONSUMPTION
YouTube has a global network.
There are multiple copies of YouTube videos in our servers all around the world, so we can start the video stream from as close to you as possible.
We pick the shortest, most direct route.
When you click play, YouTube carries the video data through its system to your Internet Service Provider (ISP) via the most efficient path possible. Sometimes, exceptional circumstances mean we may need to use a less-direct path.
We can’t do it alone.
When your ISP receives your video from YouTube, they begin the important job of carrying it across their network to your home. They must ensure there’s enough capacity where they receive the data from YouTube. Otherwise, your video streaming quality will suffer.
Finally, the video must travel into your home.
In addition to congestion in your ISP’s network, your video performance can also be affected by the size of the ISP’s connection into your home, your wi-fi setup, and other in-home factors such as the number of connected devices.
Congestion on any portion of the end-to-end path will affect your video streaming quality, especially at peak times.
This can cause frequent interruptions and fuzzy picture quality. When everything works well, you should get a smooth HD video experience.
Working for a faster Internet.
The Methodology
Learn what it takes to be a YouTube HD Verified Internet Service Provider.
What YouTube is Doing
We want to make the web a faster place for everyone. Here’s what we’re doing.
YouTube Support
Troubleshooting tips for improving video playback.