Chrome OS End of Life Policy

Overview

Chrome devices receive automatic updates regularly that improve and enhance the device and software on the device. However, advances in hardware and technology eventually make devices out-of-date, and as time goes by, we can no longer provide updates to leverage new OS features. This document provides advanced notice of the End of Life date for specific Google approved Chrome devices, and is applicable to Chrome OS for Enterprise and Education customers, Chromebox for meetings customers and consumer Chrome device users. (Note that only the Chromebox component of Chromebox for meetings is covered under the End of Life policy; the peripherals for the Chromebox for meetings solution are not covered.)

General policy

  • When a device reaches End of Life (EOL), it means that the product model is considered obsolete and automatic software updates from Google are no longer guaranteed.
  • Enterprise customers using devices that have passed their EOL date will no longer receive full support1 from Google’s Enterprise team. Additionally, Enterprise customers using devices that have passed their EOL date may find that they cannot manage their devices as expected using the administrator control panel or leverage new management features released.
  • Google will provide advanced notice of a model’s EOL Date on this page as soon as it is launched, giving our customers time to make purchase decisions.
  • EOL dates may be pushed later than the initial date published, but will never be sooner than listed, which will be at least a minimum of 5 years from launch of the hardware.
  • Models that have not reached their EOL date will continue to receive OS updates and function with the Enterprise management service.
  • The End of Sale date is controlled by the OEM (manufacturer) of the device model and has no relation to model’s EOL date. Therefore, it will not be shown in the table.

1 See ChromeOS Technical Support Service Guidelines

 
Manufacturer Product End of Life date1
Acer AC700 August 2016
Acer C720-2800 November 2018
Acer Chromebook 11 October 2019
Acer Chromebook 13 September 2019
Acer Chromebox August 2019
Asus C200 June 2019
Asus C300 August 2019
Asus Chromebox March 2019
Dell Chromebook 11 January 2019
Dell Chromebox September 2019
Google Chromebook Pixel April 2018
Google Cr-48 December 20152
HP Chromebook 11 October 2018
HP Chromebook 14 November 2018
HP Chromebook Pavilion February 2018
HP Chromebox June 2019
LG Chromebase May 2019
Lenovo N20P Chromebook June 2019
Lenovo N21 Chromebook March 2020
Lenovo ThinkPad 11e Chromebook June 2019
Lenovo x131e February 2018
Samsung Chromebook 2 11" May 2019
Samsung Chromebook 2 11.6" October 2019
Samsung Chromebook 2 13" May 2019
Samsung Series 3 Chromebook (XE303C12) October 2017
Samsung Series 3 Chromebox (XE300M22) March 2018
Samsung Series 5 (XE500C21) June 2016 2
Samsung Series 5 550 (XE550C22) May 2017
Toshiba Chromebook February 2019
Toshiba Chromebook 2 October 2019

Note: Availability for device models may vary by region.

1 Except where noted, these are unofficial End Of Life dates. Official EOL for these models will be at this date or later.
2 Officially announced End Of Life date.