Local Guides Program Terms and Conditions
By signing up to be a member of the Local Guides program as a Local Guide (the "Program"), you agree to be bound by the following: (1) the Google Terms of Service (the "Universal Terms"); and; (2) the additional terms and conditions set forth below (the "Additional Terms"). You should read each of these two documents, as together they form a binding agreement between you and Google Inc. regarding your participation as a Local Guide in the Local Guides program (the “Program”) and your use of Google’s products and services. Collectively, the Universal Terms, the Code of Conduct, and the Additional Terms are referred to as the "Terms."
Who is qualified to be a Local Guide?
In order to participate in the Program as a Local Guide, you must:
- have a valid Google account;
- be at least 18 years of age; and
- have signed up to participate in the Program here.
Organizations, brands and businesses are not eligible for the program. If you offer services for hire (such as marketing yourself as a Street View trusted provider), you are not allowed to bundle such services with your Local Guide membership.
Local Guide Levels Benefits.
As a Local Guide, you will be placed into a level based on your participation. Each level may give access to different benefits. You will be placed in a level based on how much local content you contribute to Google, including how many High Quality reviews you've written on Google since creating your Google account, as described in our benefits page. Level requirements and descriptions are subject to change, at Google’s sole discretion.
A review is considered “High Quality” when it adheres to the guidelines described in our help center or as otherwise provided by Google. Local Guides may be eligible for various benefits and rewards as part of the Program, depending on their level and location.
Local Guides in a Local Guide City may be eligible for additional benefits. Google may update the Local Guide Cities at any time.
From time to time, Google may elect, at its sole discretion, to promote your membership in the Program, for example, by including a Local Guide badge or icon on your profile or reviews. Benefits are offered at the discretion of Google and its affiliates. Individuals who do not meet any eligibility requirements specified by Google or its partners (for example, age requirements) will not have access to or be given certain benefits granted to their level or within their Local Guide City.
Some Local Guides may receive invitations to attend special events held by Google in your Local Guide’s City ("Events"). At some Events, you may be permitted to bring a guest (as indicated by Google). Event invitations are limited to only Local Guides (and, if applicable, their guests) who meet the legal drinking age in their Local Guide City. You must share these terms with your guest prior to bringing your guest to an Event.
Benefits are subject to change. Learn more about current benefits here.
Limited or No Benefits. Some participants may be ineligible for some or all of the benefits, including persons who are:
- residents of US embargoed countries;
- ordinarily resident in US embargoed countries;
- otherwise prohibited by applicable export controls and sanctions programs; and
- government officials, including (1) government employees; (2) candidates for public office; and (3) employees of government-owned or government-controlled companies, public international organizations, and political parties.
Appropriate Conduct and Participation.
You must comply with the Universal Terms. By way of example, and not as a limitation, you agree that when using Google’s products or services, you will not:
- defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (including the rights of privacy and publicity) of others;
- upload, post, email, transmit or otherwise make available any unlawful, inappropriate, defamatory or obscene content or message;
- trespass, or in any manner attempt to gain or gain access to any property or location where you do not have a right or permission to be;
- upload, post, or otherwise make available commercial messages or advertisements, pyramid schemes, or other disruptive notices;
- impersonate another person or entity;
- promote or provide instructional information about illegal activities;
- promote physical harm or injury against any group or individual;
- transmit any viruses, worms, defects, Trojan horses, or any items of a destructive nature; or
- submit fake, falsified, misleading, or inappropriate reviews, edits or removals.
Local Guides must comply with any Event rules or regulations, as well as applicable law, while attending an Event.
Google may remove a Local Guide from the Program at any time, in its sole discretion.
Local Guides must abide by Google's Anti-Harassment policy both as part of the Program and at Events. Local Guides will be held accountable for the actions of any guests they invite to Events and may be removed from the Program based on the actions or behavior of their guests.
Contributions to Google Maps must originate from a single Google account to count towards benefits and cannot be transferred between owned accounts.
You must not at any time represent yourself in any way as a Google employee or a representative of Google or its products or services.
Google does not endorse or sponsor any meetings between Local Guides. As such, if you do organize or arrange to meet independently with other Local Guides, you agree and acknowledge that Google is not responsible for organizing, financing, supporting or otherwise facilitating your meeting. Google may, at its discretion, allow you to post details of a meeting on Google products or services, but such events must be clearly marked as not sponsored by Google. Google is not, in any way, liable for any loss or damage suffered at any meetings.
Photographic, Audio and Video Recording Release.
By attending any Event, you understand and agree on behalf of yourself and your guest that you consent to and authorize the use and reproduction by Google, or anyone authorized by Google, of any and all photographs, audio, or video recordings that have been taken of you during the course of an Event for any purpose, without compensation of any kind. All negatives, positives and digital copies, together with the prints, are owned by Google. Google reserves the right to use these recordings or images in any of its print or electronic publications.
Disclaimer of Warranties.
YOU AGREE THAT YOUR USE OF GOOGLE PRODUCTS AND SERVICES WILL BE AT YOUR SOLE RISK. GOOGLE MAKES NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF ITS PRODUCTS OR SERVICES. TO THE FULLEST EXTENT PERMITTED BY LAW, GOOGLE, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS AND LICENSORS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE PRODUCTS, THE CONTENT AND YOUR USE THEREOF.
BY ATTENDING ANY EVENT, YOU ACKNOWLEDGE AND AGREE ON BEHALF OF YOURSELF AND YOUR GUEST THAT ATTENDANCE AT AND PARTICIPATION IN EVENT IS VOLUNTARY, POTENTIALLY DANGEROUS, AND MAY INVOLVE A RISK OF SERIOUS INJURY, DEATH, AND/OR PROPERTY DAMAGE. ON BEHALF OF YOURSELF, YOUR HEIRS, ASSIGNS, AND NEXT OF KIN, YOU WAIVE ALL CLAIMS FOR DAMAGES, INJURIES AND DEATH SUSTAINED TO YOU OR YOUR PROPERTY, THAT YOU MAY HAVE AGAINST THE GOOGLE, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS AND LICENSORS TO SUCH ACTIVITY WHETHER CAUSED BY THE ORDINARY NEGLIGENCE OF THE SUCH PARTIES OR OTHERWISE, WITH THE EXCEPTION OF ACTS OF GROSS NEGLIGENCE OR INTENTIONAL MISCONDUCT AS INDICATED ABOVE.
Local Guides (and, if applicable, their guests) must assume full responsibility for any such risk. Each Local Guide (and any guest of a Local Guide) is solely responsible for his or her own safety and well-being while participating in or attending an Event, and is solely responsible for any costs incurred if medical treatment is necessary. At some Events, Google may require you and your guest to sign additional releases.