Mordechai was extremely responsive and quick. Had a garage door that suddenly wouldn't close, he came out within an hour or two of the phone call, diagnosed the problem, which turned out to be a broken motor/opener box. He helped me get the door closed (it's an old an extremely heavy door and can't be easily done manually), and explained that I needed new springs as well. He gave me a very competitive quote for the parts and labor. Fast forward a couple of months, I was ready to make the repairs before winter and snow. He came back, honored the quoted price, and worked diligently and carefully, completing the job. He is an honest and fine man, wish there were more like him.