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      By enabling your customers to realize value in your products, you're protecting recurring revenue and creating a customer for life. ... Your business success is now forever linked to the success of your customers Customer Success is the groundbreaking guide to the exciting new model of customer management.

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      Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue

      Book by Dan Steinman, Lincoln Murphy, and Nick Mehta

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      Your business success is now forever linked to the success of your customers Customer Success is the groundbreaking guide to the exciting new model of customer management. Business relationships are fundamentally changing. In the world B.C. ... Google Books
      Originally published: February 2016
      Authors: Lincoln Murphy, Nick Mehta, Dan Steinman
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