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Sketchplanations
The XY Problem (or X-Y Problem) often comes up in software development or customer support, where someone asks for help to achieve a solution (X) that they have chosen as a way to solve a different problem (Y).
Jan 7, 2024
The XY problem obscures the real issues and may even introduce secondary problems that lead to miscommunication, resource mismanagement, and sub-par solutions.
The problem occurs when people get stuck on what they believe is the solution and are unable step back and explain the issue in full. What to do ...
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Feb 20, 2024 · The XY problem is a communication issue that often arises in software development. It occurs when someone seeking help focuses on their ...
Jul 9, 2023 · The XY problem is a communication problem… where the question is about an end user's attempted solution (Y) rather than the root problem itself ...
May 26, 2023 · An approach that can help is to just anticipate the XY answer and (politely!) explain how your problem isn't the one people might assume and why ...
Oct 30, 2018 · 90% of the battle is won when we solve the XY Problem in Product Management ... The XY problem is something that happens in our daily life.