tuftandneedle.com
4.8
Ratings based on data collected by Google and/or its partners.** LEARN MORE
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Data for this merchant provided by Google and/or the following partners:
Data for this merchant provided by Google and/or the following partners:
Shipping & Delivery
3-5 days
average delivery time
greater than 98%
on-time delivery
greater than 98%
accurate & undamaged orders
Customer Service
0-45 seconds
phone support response time
Review Providers
REVIEW SUMMARY
5 ★
94%
4 ★
5%
3 ★
1%
2 ★
0%
1 ★
0%
1,182 reviews over the past 12 months.
Written on July 16, 2018Tuft & Needle has been incredibly supportive and thorough throughout the whole buying process. Their customer support has been warm and personable. I'm incredibly happy with my purchase.
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Written on July 15, 2018excellent. product arrived right on time, was easy to transport, and is top notch quality. In fact, this is our 4th Tuft & Needle mattress. It's perfect for college students also.
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Written on July 14, 2018The shopping experience was informative and easy, and the mattress came very quick after we ordered it. So far I have enjoyed sleeping on this mattress.
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Written on July 9, 2018Wonderful customer service (via chat). Mattress showed up quickly too. I think the mattress sleeps quite well, no complaints! Can't beat the price, either.
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Written on July 8, 2018We liked the first one so much that we bought again for another bed. The first one is about a year old and holding up like new. It arrived pretty quickly, in perfect condition.
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**These reviews are sorted in a number of different ways, including chronologically, and went through automated checks, before being posted, to look for spammy or inappropriate content, and may also be taken down to comply with legal obligations.