L'Exception
About this page
Store ratings are based on customer reviews and other data from Google and/or its partners.
Google's Top Quality Store badge is earned by merchants that provide a great shopping experience.
Information on shipping, returns, and support is based on customer reviews and surveys, and sometimes provided directly by sellers.
4.7
store rating (5,016 reviews)
Store reviews
4.7
5,016 reviews
5 | 86% | |
4 | 8% | |
3 | 3% | |
2 | 1% | |
1 | 2% |
About reviews and web mentions
Review filters with keywords are based on reviews from the past 5 years.
Web mentions come from various sources across the web.
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Olivier B
Aug 5, 2024 on Avis-Verifies (FR)
I recently had an excellent experience with [Platform Name], an online clothing store. The website is user-friendly, making it easy to find exactly what I was looking for. The product range is impressive, featuring a wide variety of stylish and high-quality clothing options. Shipping was fast, and the customer service team was responsive and helpful. The prices are competitive, and I appreciated the frequent sales and discounts. Overall, L'Exception offers a fantastic shopping experience and I highly recommend it for anyone looking to update their wardrobe.
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Ludovic V
Sep 13, 2024 on Avis-Verifies (FR)
I was quite surprised to see that you were offering vouchers when you're changing your concept (although I haven't taken the time to fully understand it, it's not very clear to me). I came and had 6000 points to get a voucher worth 30 or 40 euros. First of all, you can't use it on sale items (which is the whole point of your site in my opinion), and then, I decided to buy a McCalson on top of that, but you have to spend 100 euros on full-price items to use your vouchers. Unfortunately, my experience with this exception ends here. Sincerely,
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Stéphanie J
Aug 16, 2024 on Avis-Verifies (FR)
The customer service is terrible. I bought a bangle by the gram, and it oxidized after only 24 hours of wear. The company told me that silver oxidizes with perspiration! News to me! Silver is a metal that turns green if you don't wear it, even after years. I wear silver all year round without any maintenance and without taking it off for any activity—sports, swimming, housework, work—and my jewelry never oxidizes. So instead of giving just any old answer, try contacting the manufacturer, whose bangle costs €380, which means their jewelry is defective. Sincerely
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Carla M
Oct 9, 2025 on Avis-Verifies (FR)
So this was my first order. When I contacted them, no one answered, but they called me back! :-) It's so rare to see that these days. The package arrived within 48 hours, very well packaged with a protective sleeve. I was a little hesitant at first, I admit, given the price, but no, it was perfect. I highly recommend them.
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Stéphane B
May 24, 2024 on Avis-Verifies (FR)
I stumbled upon this site while searching for products unavailable on the brand's website. It was a pleasant surprise, offering high-quality products, fast shipping and delivery in packaging worthy of the brand itself, attractive prices that defy all competition, and a multitude of discount coupons and other benefits. I also wanted to highlight the efficiency of the customer service, which was very responsive and immediately resolved an issue of dishonesty by a delivery company employee. I highly recommend this site for finding quality and luxury products at attractive prices.
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Store Insights
Store insights
These scores show how this business stacks up against similar stores for things like shipping speed, return policies, and price.
