About this page
Store ratings are based on customer reviews and other data from Google and/or its partners.
Google's Top Quality Store badge is earned by merchants that provide a great shopping experience.
Information on shipping, returns, and support is based on customer reviews and surveys, and sometimes provided directly by sellers.
4.8
store rating (159 reviews)
4.8
159 reviews
5 | 87% | |
4 | 8% | |
3 | 2% | |
2 | 1% | |
1 | 2% |
About reviews and web mentions
Review filters with keywords are based on reviews from the past 5 years.
Web mentions come from various sources across the web.
Nikki
Jun 5 on TRUSTPILOT
I still have not received my order after ordering it over a week ago. I have emailed Lowplex with no response. I have tried ringing them, only to find that they don’t answer the phone and I can only leave a message. I am a returning customer, I’ve ordered from them many times but this is the worst experience I have ever had. Not good Lowplex, very disappointed.
Anonymous reviewer
Sep 14 on TRUSTPILOT
I really appreciated the efficiency of delivery and the price point of their leather bound classics. However, the ones I ordered had scuff/ dent marks on all corners of them.
Anonymous reviewer
Mar 29, 2022 on TRUSTPILOT
I was expecting a delivery on Thursday 24th March but the DX delivery driver could not find my address. He had a SatNav but phoned me for directions. I asked him if he knew where various local landmarks were, so I could assist him with directions, but he had absolutely no idea where he was or where the places were that I mentioned, despite having a SatNav. My parcel was returned to sender due to 'insufficient' address details - these details are on my online account and are supplied to the delivery company by Lowplex books. 5 days later it still hasn't been returned. Not only could they not find my address, I don't think they can find the return address either. Lowplex books said they will refund me on 28th March, when the parcel, which I have never seen, is returned to them. Still awaiting refund - the wait goes on....and on.
Anonymous reviewer
May 11 on TRUSTPILOT
A really quick delivery of excellent books all pristine condition and packed with care I will definitely be using you again I couldn't be more pleased with my books
Anonymous reviewer
Mar 1, 2025 on TRUSTPILOT
I’ve been looking for these books for a while for my sister’s birthday.They were a good price so instaed of ordering the first set I ordered both set. They were delivered super quickly and she was delighted.