Paradox London
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Store ratings are based on customer reviews and other data from Google and/or its partners.
Google's Top Quality Store badge is earned by merchants that provide a great shopping experience.
Information on shipping, returns, and support is based on customer reviews and surveys, and sometimes provided directly by sellers.
4.8
store rating (939 reviews)
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Store reviews
4.8
939 reviews
5 | 90% | |
4 | 7% | |
3 | 1% | |
2 | 1% | |
1 | 1% |
About reviews and web mentions
Review filters with keywords are based on reviews from the past 5 years.
Web mentions come from various sources across the web.
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Anonymous reviewer
Feb 16 on Reviews.io
Excellent, reliable company providing comfortable shoes for wide feet suitable for formal occasions .Have bought 2 pairs flat Mary Janes ..one in silver and one in champagne which i will hopefully wear on a cruise . Communication by the company re confirmation of orders and the deliveries was excellent and I did not have to wait long for the shoes to arrive. I find it very difficult normally to get any shoes to fit and particularly formal shoes so finding these dressy flats has made me very happy. The prices were very reasonable too.
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Anonymous reviewer
Mar 17 on Reviews.io
Found the Talia Pointed Slingback silver shoes on the John Lewis website. Read comments and all sounded positive. Ordered sizes 4 and 5 as sizes can vary. Shoes arrived quickly and well packed with each shoe having its own protective bag. Size 4 was the best fit but with the adjustable heel strapthey were perfect. It was very easy to return the other pair and my refund was dealt with quickly. The shoes were extremely comfortable and I was able to wear them all day and night at a wedding.
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Anonymous reviewer
Aug 14, 2025 on TRUSTPILOT
Ordering from Paradox London was simple, delivery was swift, the shoes and handbags are classy and the packaging stylish. I ordered more than one size/style and the returns process was equally simple. There was just one request in trying them at home, the sole of the shoe must remain clean and unmarked. An absolutely fair request. The company take great care to send out immaculate products and I will definitely shop with them again in the future.
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Anonymous reviewer
Jul 18, 2025 on Reviews.io
I was looking for a pair of shoes to go with a wedding outfit and ordered a few pairs for choice. The shoes arrived well packed and were just as shown on the web site, I tried them on and whilst they fit I found the material to be a little stiff at the top of my feet. I have has foot surgery and this area remains tender in places. Unfortunately I had to return the shoes as I knew that I would not be comfortable all day due to the material the shoes were made of. I returned the shoes and have since received a full refund Overall great service, lovely shoes but just not suitable for my feet at the present time.
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Anonymous reviewer
Oct 13, 2025 on Reviews.io
Ordered some silver sandals from Paradox and inadvertently I had ordered them twice, in error. A very nice lady rang from Paradox and enquired if two pairs of identical sandals were required. I said the second pair had been ordered in error and straightaway the lady cancelled one of the orders and refunded my money to me. What a great customer service! The sandals arrived and they were perfect. Pretty silver sandals which were a wide fit and they are so comfortable. Even better that they were bought in the sale! Beautifully wrapped too and received within three days. Outstanding service.
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