hellomolly.com

I purchased this dress and it arrived fairly quickly, which I appreciated. Unfortunately, the moment I opened the package, I noticed the underwire from the top was sticking out of the dress, meaning it was delivered damaged. This was extremely disappointing. It also took about five days for someone from Hello Molly to respond to my inquiry regarding the damaged item, which added to the frustration. Additionally, this dress is absolutely not designed for anyone with a larger chest. There is little to no material or structure to provide support, and the lace-up back offers no real reinforcement. If you have a fuller bust, I would strongly recommend skipping this dress.

I recently ordered three dresses from Hello Molly for a wedding, and my overall experience has been positive. The website was easy to navigate, and the product(s) descriptions and photos were all accurate and helpful. My order arrived within the expected timeframe, and the packaging was secure and neat. The items matched what I saw online, and the quality was as expected. The fit was true to size as well. I decided on one of the three dresses and returned the other two via UPS with no issues. As of this review, I am still waiting on my refund, but I know it can take a few days to process.

Overall pretty disappointed. I have been very pleased with purchases in the past, so when I saw your mid year sale I was very excited and way over bought. But almost nothing that I ordered was as expected. First, the size chart says I’m a medium for most things, yet everything is a bit too big Second the pants alone says I’d be a large, and again, they are WAY too big Third, the quality of everything is cheap and not at looking like the quality advertised or the quality of the pieces I have bought in the past Lastly, many of the pieces don’t even have Hello Molly tags, rather tags from other manufacturers, which isn’t a terribly huge deal, just raises more questions when placed in the context of how much worse this bath of clothes I ordered this time around were than previous. I know I paid sales prices, but for the original prices to be $80-over $100 in pricing I was expecting better. The quality overall felt like a SHEIN haul. While I might give this store another chance in the future, I would certainly think twice before I ordered from here again, and definitely not recommend the site for a while. Hopefully this was just a fluke, and not the new normal.

Incredibly disappointed. The quality is so so cheap, and the overall cut and fit of the dress is a cheap knockoff (at best) of the picture online. The dress was 140$, yet the fabric was as thin and sheer as a napkin, and it was so poorly created I wouldn’t have even bought it for 5$ had I got it in person. I am a repeated customer of Hello Molly and have never experienced such disappointment and frustration any of their products, especially like this. Genuinely this is the most unflattering, hideous, cheap, outrageously priced piece of junk I have ever bought. It is a crime to sell this piece of trash for 140$. Genuinely it needs to be removed from the website. Everything else is fine, my other dresses from here are amazing; good quality, good fit, very pretty overall. However, this dress is so terrible that I am convinced it had to be shipped from another company or that my package got mixed in the mail. I hate this dress more than anything. No one should wear it. Sorry. 🩷

Most of my low rating is the quality and return policy. A couple of your items had OK quality, at least it was in line with the price of the dress. But the rest were very bad quality. The return policy is awful. You are close to the same level as Lulus, but with Lulus I can return for free and continue trying another style option, or just get refunded. When I buy dresses for myself and my daughters, I buy from multiple places so we can choose the dress we want to wear to our event, which does mean returning the ones that we didn't choose to keep.