Macy's

About this page

Store ratings are based on customer reviews and other data from Google and/or its partners.

Google's Top Quality Store badge is earned by merchants that provide a great shopping experience.

Information on shipping, returns, and support is based on customer reviews and surveys, and sometimes provided directly by sellers.

Learn more

OK
Top Quality Store

4.5

store rating (1,182 reviews)

Website
Offers a wide selection of fashion for women and men, including clothing, accessories, jewelry, and shoes....

summarize_autoAI-generated description of the business.Learn more

Videos from this business

About these videos

These videos have been collected from the social media profiles of this business.

Learn more

OK
0:52
You handle the RSVP and we’ve got the gifts covered. Shop our fave finds for celebrating every occasion. mcys.co/3PdpjRP | Macy's | Facebook
⁦Macy's⁩
⁦Facebook · 1d⁩
0:51
When it comes to #MacysFlowerShow, even the setup is groundbreaking. 🌷🪻🌻 Get a peek at everything that went into constructing Homegrown: A journey through America’s greenhouse.
⁦macys⁩
⁦TikTok · 2d⁩
0:23
No matter her personality, we’ve got gifts for all kinds of moms. Plus, find something special from her favorite brands like Nespresso, Carolina Herrera, UGG® and more. Shop the link in bio.
⁦Macy's⁩
⁦Instagram · 2d⁩
0:30
The Macy’s Flower Show has arrived in Chicago 🌸 Step inside Macy’s State Street to see what’s blooming and discover the perfect Mother’s Day gift while you’re here. Plus, don’t miss the @Coach and @fossil pop-ups for memorable gifts she’ll love. 📸:@Scarlett
⁦macys⁩
⁦TikTok · 3d⁩
0:31
Stay cool under pressure–Lancôme Absolue Longevity MD is here. Get it first at Macy’s. That’s all. mcys.co/4uaibob | Macy's | Facebook
⁦Macy's⁩
⁦Facebook · 3d⁩
0:30
Top Mother's Day Gift Ideas for 2023
⁦macys⁩
⁦TikTok · 4d⁩
0:45
Explore Exciting Surprises at Macy's 2026 Flower Show
⁦macys⁩
⁦TikTok · 5d⁩
0:46
There are plenty of surprises in store at Macy’s 2026 Flower Show! Enjoy gorgeous blooms, interactive spaces from Valentino Beauty, LEGO, Effy Jewelry and The Bouqs Company, plus a chance to celebrate ahead of Macy’s 100th Thanksgiving Day Parade. There’s even an exclusive Flower Show beauty gift bag for qualifying purchases of $150+ (in-store only). Join us in NYC at Herald Square any time now-May 10th. mcys.co/3OMrWd3 | Macy's | Facebook
⁦Macy's⁩
⁦Facebook · 5d⁩
0:40
Exclusive Friends & Family Sale – Perfect Gifts for Mom
⁦macys⁩
⁦TikTok · 5d⁩
0:40
Don’t miss our Friends & Family sale! Shop now and discover gifts for mom just in time for Mother’s Day. Score an extra 30% off new spring arrivals and 15% off beauty & fragrance. Plus, get $20 in Star Money for every $100 spent (that’s 2,000 bonus points) on eligible brands in a single transaction. Shop items labeled FRIEND. Ends 5/3. Exclusions apply. 📸:@dlolo
⁦Macy's⁩
⁦Instagram · 5d⁩

Store reviews

Write a review

4.5

1,182 reviews

5

80%

4

6%

3

3%

2

1%

1

10%

Macy's is beloved by many customers for its great value, design, and product selection. However, some have complained of poor customer service and infrequent returns, making their experience less than...

summarize_autoAI-generated from the reviews below and content on the web.Learn more

Jorge Morales

Dec 27, 2025 on Google

"Customer service awesome the associate support was..."More
Customer service awesome the associate support was excelent !!!! Congrats!!!Less
Kendra Wilson

Apr 7, 2022 on Google

"I had 1 package I never got but Macy had no problem..."More
It was a great sale, I always have great service it's the delivery I HATE. They just put your items where they can be stolen easily. I had 1 package I never got but Macy had no problem sending me another quickly.Less
Carla Sconce

Mar 1 on Google

"The sales representative Jermaine was friendly, patient..."More
Had to return a pair of sandals that my mother bought last weekend and ended up buying 2 pairs, lol! The sales representative Jermaine was friendly, patient and helpful. Unfortunately, the one pair of shoes for my mom was too big so will have to return. Macy's sales reps are always ready to assist the customer. Good job!Less
More reviews

Reviews of popular products

About video reviews

These videos, collected from various sources across the web, review popular products sold by this business.

Learn more

OK
3:20
Travelers Club Midtown Hardside Luggage Travel Set | Review
⁦WillzDealz⁩
⁦YouTube · 2y⁩
12:42
Before You YSL Y Eau De Parfum (in Depth Review With Womens Reactions)
⁦Hamza Saab⁩
⁦YouTube · 1y⁩
6:45
Are We Sleeping on Seiko Essentials? ~ SUR307 Watch Review
⁦smolwatch⁩
⁦YouTube · 2y⁩
1:35
American Tourister Stratum Hardside Luggage - Quick Review
⁦Jack's Reviews⁩
⁦YouTube · 2y⁩
1:24
Cuisinart 11 Piece Cookware Set, Chef's Classic Stainless Steel Collection 77 11G Review
⁦TechGadget⁩
⁦YouTube · 2y⁩
9:23
Vancleef And Arpels Alhambra Guilloche Necklace Review, Pros And Cons | Pooja Reddy
⁦Pooja Reddy⁩
⁦YouTube · 1y⁩
5:29
Before You Buy YSL Y Eau De Parfum (Great Alternative To Dior Sauvage & Bleu De Chanel)
⁦Hamza Saab⁩
⁦YouTube · 2y⁩
3:00
SEIKO SUR307p1QUARTZ WATCH REVIEW/ Affordable casual dress watch design
⁦TheCovertCrow⁩
⁦YouTube · 2y⁩
7:25
Cuisinart 11 piece cookware unboxing
⁦Eveready Lamunu⁩
⁦YouTube · 2y⁩
5:42
Why I regret buying my VCA Vintage Alhambra Necklace!! 😢
⁦KIKI⁩
⁦YouTube · 2y⁩

Store Insights

Store insights

These scores show how this business stacks up against similar stores for things like shipping speed, return policies, and price.

Learn more

OK
Top Quality Store

Google's Top Quality Store badge is earned by businesses that provide a great shopping experience.Learn more

Shipping
Free delivery over $49
Exceptional
Returns
30-day returns for most items
Exceptional
Competitive pricing
Great
Payment options
PayPal, Apple Pay PayPal, Apple Pay, Klarna + 1 moreExceptional
Website quality
Exceptional

Other ratings

ScamAdviser trust score
100/100

Social profiles

Instagram
YouTube
Facebook
TikTok
Pinterest
Send feedback about this page
Google apps
Main menu