Patch Collection
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Store ratings are based on customer reviews and other data from Google and/or its partners.
Google's Top Quality Store badge is earned by merchants that provide a great shopping experience.
Information on shipping, returns, and support is based on customer reviews and surveys, and sometimes provided directly by sellers.
4.3
store rating (437 reviews)
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Store reviews
4.3
437 reviews
5 | 82% | |
4 | 6% | |
3 | 3% | |
2 | 1% | |
1 | 8% |
summarize_autoAI-generated from the reviews below and content on the web.Learn more
About reviews and web mentions
Review filters with keywords are based on reviews from the past 5 years.
Web mentions come from various sources across the web.
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Anonymous reviewer
Jul 17, 2025 on Google
I liked the overall quality of the patches, they were very nice. However, I paid an extra twenty for it to be delivered a lot faster than it would've been. The package didn't come until ten days after I ordered. And I ordered for two-day delivery. When I contacted customer service, they were extremely rude and didn't offer a refund because I ordered it after 8:59 PM. This was a bad experience and held up my job.
Daniel Ockay
Feb 18, 2025 on Google
I paid for expedited shipping and the product took longer than a week to ship. Customer service failed to assist in any way. Despite shipping taking even longer than the standard shipping option they refused to seek any resolution. Can’t speak to the quality of the product because it still hasn’t arrived. Would recommend seeking a company with better customer support.
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Anonymous reviewer
Oct 6, 2022 on Google
I order patches online a lot. I’ve ordered patches from Patch Collection a few times. Their selection has always been very large, but I’d say they have the biggest online selection now. The quality of their patches is phenomenal too and they have the best prices on custom patches. I bought a custom one for the first time and I wasn’t expecting it to look this good. I’ll definitely keep ordering from them.
Jose Alberto Castillo
Feb 14, 2022 on Google
Had some issues getting my order, seems the USPS misplaced it or delivered it to the wrong address. Called customer service and spoke with Rick, he just checked on my order info and my address, apologized for the inconvenience (even though it wasn't his fault) and told me he will send my order again. I received my patches and the quality is excellent. Great product and excellent customer service.👍🏻👍🏻
Constantine Adams
Dec 8, 2023 on Google
Patch collection advertised their patches as being licensed and had them Branded as Nintendo bioworld products. When I received my order, all of the patches didn't have their original packaging and there was no proof that any of these patches were licensed and authentic. Even when I contacted customer support to make a statement whether these patches were authentic or not, they chose to avoid the topic and just process my return which I had to pay for the return shipping which I did not feel was fair.
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Store insights
These scores show how this business stacks up against similar stores for things like shipping speed, return policies, and price.
Google's Top Quality Store badge is earned by businesses that provide a great shopping experience.Learn more
