Zappos.com

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Store ratings are based on customer reviews and other data from Google and/or its partners.

Google's Top Quality Store badge is earned by merchants that provide a great shopping experience.

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Top Quality Store

4.8

store rating (140 reviews)

Website
Provides a broad assortment of footwear for women, men, and children. Styles range from athletic shoes...

summarize_autoAI-generated description of the business.Learn more

Videos from this business

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0:13
Meet the @brooksrunning Ghost Max 4 –– max support for max miles. Shop now via the link in bio.
⁦Zappos⁩
⁦Instagram · 3d⁩
0:51
BOROUGHS' BEST BOOTS ‼️⚽️ Featuring a new NYC Footy player each week sharing their favorite soccer memories, moments, and boots. Because soccer culture is the best culture. ✨ Next up: Olivia in Harlem. Her old New Balance 442's will always have a special place in her heart. ❤️ But so will these new ones. Shop her cleats: https://www.zappos.com/p/unisex-new-balance-442-pro-tongue-fg-v3-soccer-cleats-sea-salt-pink-heat/product/10025582/color/1119086?utm_source=facebook&utm_medium=social&utm_campaign=dhfacebook&utm_content=app.dashsocial.com%2Fzappos%2Flibrary%2Fmedia%2F698215980 | Zappos.com | Facebook
⁦Zappos.com⁩
⁦Facebook · 6d⁩
0:37
ZAPPOS IN MOTION x CARL RADKE ⚡ Learn what's worse for Carl part 1. (Running a marathon without music is now our biggest fear. 🫣) Shop @carlradke's edit via the link in bio.
⁦Zappos⁩
⁦Instagram · 1w⁩
1:10
ZAPPOS IN MOTION x CARL RADKE ⚡ His training philosophy? Look good, feel good, run good. 👟 Shop @carlradke's edit via the link in bio.
⁦Zappos⁩
⁦Instagram · 1w⁩
1:19
INTRODUCING ZAPPOS IN MOTION x CARL RADKE ⚡ The road to 26.2 starts long before race day. Join Carl Radke as he shares the gear, routines, and mindset helping him prepare for every mile. Because movement is about more than the finish line. Shop Carl's edit: https://zappos.visitlink.me/3ZyrKH | Zappos.com | Facebook
⁦Zappos.com⁩
⁦Facebook · 1w⁩
0:44
Now *that's* what community looks like. 🏃 Huge thanks to @gansettrunclub and everyone who joined us for the 4th Annual Hi-Neighbor Free 5K in Providence. 💛
⁦Zappos⁩
⁦Instagram · 1w⁩
0:56
BOROUGHS' BEST BOOTS ‼️⚽️ Featuring a new @nycfootyofficial player each week sharing their favorite soccer memories, moments, and boots. Because soccer culture is the best culture. ✨ Next up: Aida in Queens. Once a Nike player, always a Nike player. Her latest pick? The Nike Superfly 10 Academy. Shop cleats via the link in bio.
⁦Zappos⁩
⁦Instagram · 1w⁩
0:15
It’s true. You officially have more reasons to buy another pair of the @On Cloudmonster 3. Shop now via the link in bio. | Zappos.com | Facebook
⁦Zappos.com⁩
⁦Facebook · 1w⁩
0:08
The pop your closet is missing. 💥 Shoes that match the energy you're bringing into summer via the link in bio. 🧡
⁦Zappos⁩
⁦Instagram · 2w⁩
0:39
KIDS ASK KIDS 🧑‍🏫 Picking out your own shoes = a big responsibility. Especially when you have so many options from Zappos. Shop shoes for back-to-school via the link in bio.
⁦Zappos⁩
⁦Instagram · 2w⁩

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Store reviews

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4.8

140 reviews

5

71%

4

6%

3

4%

2

2%

1

17%

Zappos shoppers adore the brand for its wide array of stylish shoes, sustainable sourcing, and consistently reliable customer service. Even with issues in shipping or returns, customers rarely have complaints...

summarize_autoAI-generated from the reviews below and content on the web.Learn more

Sally Jackson

Jan 25, 2022 on Google

"I have also ordered from them in the past and the shipping..."More
Ordered shoes, unfortunately too small. But very easy to return. I have also ordered from them in the past and the shipping is fast. Products are great.Less
T Smith

Feb 19 on Google

"The shoes were delivered within 3 days of ordering."More
I had to try several different shoes to find the perfect fit but the returns were so easy and I had no issues with the repurchases. The shoes were delivered within 3 days of ordering. I’m always satisfied with my Zappos purchases Less
More reviews

Reviews of popular products

About video reviews

These videos, collected from various sources across the web, review popular products sold by this business.

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7:31
Hoka Rincon 4 | Full Review
⁦Believe in the Run⁩
⁦YouTube · 2y⁩
3:11
Jansport Big Student Backpack Review
⁦TheRoneReview⁩
⁦YouTube · 2y⁩
12:46
Hoka Clifton 10 Review
⁦Alastair Running⁩
⁦YouTube · 1y⁩
0:55
On Kids Cloud Play (Little Kid) SKU: 9894347
⁦Shop Zappos⁩
⁦YouTube · 3y⁩
2:17
JanSport 15 Inch Cool Backpack - Quick Review
⁦Liquid State⁩
⁦YouTube · 2y⁩
6:53
Veja Sneakers Rio Branco Honest Review and On Feet | Retro Style Meets Sustainability?
⁦Stray Reviews⁩
⁦YouTube · 2y⁩
1:27
On Clpud X 4 | Pros, Cons, Would I Buy Again? Full video live on my YouTube channel! #gymshoes #onshoes #shoereviews
⁦thatfitfriend⁩
⁦TikTok · 2y⁩
3:04
Nike Brasilia Mesh Backpack Review
⁦TheRoneReview⁩
⁦YouTube · 1y⁩
13:46
Did Brunt finally make a decent boot - USA Marin
⁦Rose Anvil⁩
⁦YouTube · 1y⁩
14:27
Hoka Bondi 9 Review
⁦Alastair Running⁩
⁦YouTube · 1y⁩

Store Insights

Store insights

These scores show how this business stacks up against similar stores for things like shipping speed, return policies, and price.

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Top Quality Store

Google's Top Quality Store badge is earned by businesses that provide a great shopping experience.Learn more

Shipping
Free 0-5 day delivery
Exceptional
Returns
60-day returns for most items
Exceptional
Competitive pricing
Exceptional
Payment options
PayPal, Apple Pay PayPal, Apple Pay, Amazon Pay, Afterpay + 2 moreExceptional
Website quality
Exceptional

Other ratings

ScamAdviser trust score
100/100
Trustpilot
1.5/5

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