SpringHill Suites Corona Riverside

As a frequent traveler who often relies on Marriott's high standards, my recent stay at the Springhill Suites in Corona/Riverside, CA, left me sorely disappointed.

Let's start with the bathroom - a cleanliness nightmare. Despite Marriott's reputation for pristine accommodations, I was greeted with a sight that could make even the most seasoned traveler cringe. The bathroom was filthy, with mold and grime lurking in every corner. A simple solution of bleach or mold killer could have easily remedied this situation, but alas, it seems cleanliness was not a top priority.

To add insult to injury, the toilet seat was adorned with unsightly paint chips, giving the impression of neglect and poor maintenance. And don't even get me started on the ceiling. The haphazard tape job was a glaring eyesore, with evidence of water damage bleeding through. It left me wondering if there was a leak, or worse, if one was imminent.

As someone who holds Marriott's highest level of status, I expect nothing but the best from their properties. Unfortunately, this stay fell far short of the mark. It's disheartening to see such a reputable brand let their standards slip in such a dramatic fashion. Unless significant improvements are made, I'll be taking my business elsewhere in the future.

I checked in here late Wednesday/Really early Thursday with my 2 kids as a quick place to sleep and leave early in the morning. I didn't utilize the amenities, so I can't review those.

The room had a really odd layout, the TV was not really visible from the bed that was closest to the window. The hotel was clean, the staff was really friendly and the room was really good size despite the layout that could improve.

Overall, I'd definitely recommend staying here.

Best qualities: Away from hustle and bustle. In a business area and not homes or daily walk in businesses so it's quiet and tucked away.
Average to good morning breakfast. Cheese omelette and scrambled eggs, biscuits, gravy, bagels, toast, cereal, waffles, yogurt and the likes. 24 hour fitness room is nice.
Pool was closed on our visit however, so that was unfortunate for our wrestlers looking forward to a "heated pool" to sooth their muscles.
Room temperature was good with the standard wall unit. Wasn't as noisy as most hotels.
I would definitely stay here again.
Props to Michele who was friendly upon check in.

Stayed at the Springhill Suites in Corona for a birthday party. I'm too old to drive back to SD the same day lol.
The hotel was nice and clean. They had a good amount of guests in the hotel. That's always a good sign. I noticed staff cleaning and staying busy every time I saw one. Always a smile from them as I passed by.
They have a courtesy breakfast in the mornings in the lobby. Not a huge spread. Pretty much egg and some type of protein. One day it was biscuits and sausage gravy, the next was sausages. They have a couple waffle griddles (you make it yourself, but that timer helps make it perfect every time), all types of breads and toppings. A little fridge filled with yogurt and other goodies. They had oatmeal and a drink dispenser with orange and apple juice and of course a coffee area. It's always nice and convenient when hotels offer any type of breakfast options.
We did hop in the pool one day. It's on the smaller size, but it's not like we're training for the summer Olympics anyway.
The room was nice and clean. The layout was a little weird to me. Maybe it was the angle of the entry and some corners. Not a big deal. I did notice the sofa/sleeper is from West Elm. That's kind of cool.
Overall, a nice comfortable and relaxing stay at Springhill Suites Corona. Definitely recommend

CHECK YOUR BED, COMFORTER AND BED SHEETS REALLY GOOD BEFORE LAYING DOWN. GOD FORBIDS YOU FIND BLOOD!! YES, BLOOD!!!

If I could give this hotel zero stars I totally would.

We checked in on Friday late at night and the guy that checked us in was pretty nice.

Went into our room and tried washing our hands and the water wasn't going down fast. It kept going down slowly to the point that we decided to wash our hands in the other sink by the coffee maker. Since we had another sink we figured it was fine.

Next day (Saturday) went out did our errands and came back tired past midnight. We went to our room wanting to rest. We laid down and then the hubby decides to stand up to use the bathroom. As he returns and starts pulling sheets to cover himself what does he find? BLOOD! Yes, BLOOD!

The blood was in the comforter area at the top where you place your face and also towards the area where your bottom lays on the bed. It wasn't just one drop. It was in various places, it was so disgusting. We basically slept on somebody else's dirty sheets with blood.

Dry blood is so dangerous, exposure to blood stains can be dangerous and should be handled with caution. According to the Centers for Disease Control and Prevention (CDC), blood is one of the most potentially hazardous substances to clean up. Blood of any kind can expose you to a number of bloodborne pathogens: HIV, Hepatitis B, Hepatitis C, MRSA, and other transmittable diseases. Even dried blood can be dangerous since certain bloodborne viruses can live for days outside the body and still cause infection. For example, the Hepatitis B virus can live in dried blood for up to a week and Hepatitis C can survive for up to four days. So my husband and I are concerned about our health. We are healthy individuals and I just hope we don't get sick because if we do, we will hold them accountable for this huge negligence.

This incident really makes me upset because you expect these type of things on way cheaper hotels, but for $175 a night plus tax and other fees this is totally unacceptable.

This really makes me question their "cleaning habits", if they didn't bother to change the sheets and comforter, did they switch out the pillowcases? Did they switch out the towels? Did they clean the toilet good enough? Do they even do all the "Covid cleaning" they claim to do? I honestly highly doubt it.

When we checked out on Sunday morning I did talked to the assistant manager and she apologized but a simply sorry and this is not acceptable answer is just not cutting it for me.

I will wait to hear back from the general manager because the assistant manager claimed they want to make this right. Hah! Like they can fix what happened?!

So please please please be careful when you stay at this place with people who aren't trained well enough with cleaning/housekeeping habits.

This hotel is pretty nice inside. When booking through third party apps such as Expedia, Priceline, hotel etc. you have to personally call the hotel to add your guest if they were to check in for you. The front desk receptionist was very friendly and helpful in helping me check in.

The hotel is pretty new so my room had plenty of plug in for my electronic devices. The doors have NFC built into the handle, so all you had to do was just tap your card to get in.

I choose a room with a king size bed and inside it had a couch that can be used as a bed and it also had a pull out bed underneath for two more guests. It also has a ottoman for your feet and a large wooden tray for your drinks and food. There is also a mini fridge to put some of your food and drinks in there. You get a small kitchen sink. They have plates and utensils as well as a coffee pot with condiments for your coffee. You get a smart tv so you can watch all your favorite shows via your favorite streaming app. The cool thing is if you forget to log out of your account when you leave the tv will reset itself after you check out for safety reasons. You also get a nice size desk for your laptop if you need to get work done.

The front desk employee Upon check in was amazing. She was very friendly and kind. She had already ensured we had a ground floor earlier in the day as I stated on my preferences when booking the hotel.
The hotel was nice and clean. In a great area close to shops and food.
We were there for a volleyball tournament and it was nice to wake up and get coffee before we left. Breakfast didn't start until 7 so we missed that but we were able to get coffee both days. The first time was at 6am and the 2nd day was at 530am. We appreciate them setting that up super early.

For the price point, I would say they are a little bit pricey to persons that out of the state ; however, for member is worthy staying. I feel so Hawaii while I stayed there, and front desk is super nice. Btw, code is 10 grand a bottle.

My family and I stayed here for three nights. The main reasons why we chose to stay here is because the location was convenient for us and the suites are inexpensive. However I don't think I would want to stay here again and you'll find out why in my review.

First the positives -

The suites are super spacious and clean. The person who checked us in at the front desk, Andrew, was nice and friendly. Plus there was a good amount of free parking in the parking lot. It was a nice touch that there was complimentary breakfast. The food wasn't great but I definitely wanted to take avantage of it.

Now the negatives -

The walls are ridiculously thin. In the room next to us we could hear everything from loud music, talking, snoring, to sex. I ended up having to call the security guard/front desk to ask them to quiet down. The staff was quick to address the issue and tried their best to handle the situation which I appreciated but unfortunately I could still hear everything in the room next to us. Therefore I didn't get much sleep staying here.

I realized when Andrew checked us in he didn't give us any information about our stay. All he did was ask for my card. When we got to our rooms I realized I had to call him about everything such fees, WiFi, parking, etc. I know earlier I said he was nice and friendly however he was not informative at all during the time of check in and I ended up having to call him to get all the necessary information which I shouldn't have to do.

The appliances weren't working in our suites. Our toilet wouldn't flush. We had to use the public bathroom in the lobby until it was fixed. It was such a hassle. Plus the air conditioning was broken.

The room set up was a tad awkward. The television is placed in between the bedroom and living room in front a protruding wall which made it difficult to watch.

I've decided to give three starts because of the price and I think even though there were some hiccups with Andrew at the front desk he still seems like a good person. Other than that the negatives really outweighed the positives. I would say our experience wasn't terrible but there's definitely room for important here.

Was there late Monday night 8/28 I asked the lady at the front desk (with major RBF) if I could please get a room and she said "we have no rooms available." I thought it was weird because the only reason I went there is because hotels.com said there was availability so I thought, maybe I went to the wrong one. So I went back to the car real quick and nope I was at the write one and hotels.com said there were 6 rooms available. So I went back to the front desk and showed her that it clearly says there are 6 rooms available. She was so annoyed with me that I had come back and with an attitude she said "we don't have any rooms because there are rooms that were never cleaned today OK." Whatever it really felt like she didn't want to help me that's ok though hopefully her boss sees this. I don't recommend staying here they have crappy customer service.