Cilt/Volume 22 • Yıl/Year 2017 • Sayı/Issue 02
22
SD Ü İKTİSA D İ VE İDAR İ B İLİMLER FAKÜ LTESİ DERGİSİ
THE JOURNAL OF FAC ULT Y OF ECONOMI C S ADMINI STR ATIVE S CIE NC ES
Editor / Editor
Prof. Dr. Mustafa Zihni TUNCA
Editor Yardımcıları / Sub Editors
Yrd. Doç. Dr. Çiğdem AKMAN
Prof. Dr. Adem EFE
Yayın Kurulu / Editoriol Board
Prof. Dr. İlker Hüseyin ÇARIKÇI
Prof. Dr. Hüseyin GÜL
Prof. Dr. Mustafa Zihni TUNCA
Prof. Dr. Murat Ali DULUPÇU
Prof. Dr. Ramazan ERDEM
Doç. Dr. Nuri ÖMÜRBEK
Doç. Dr. Nilüfer NEGİZ
Yrd. Doç. Dr. Mehmet Hakan KİRİŞ
Yrd. Doç. Dr. Elvettin AKMAN
Prof. Dr. Murat OKCU
Prof. Dr. Durmuş ACAR
Prof. Dr. Faruk TURHAN
Prof. Dr. Osman BAYRİ
Prof. Dr. Serpil AĞCAKAYA
Doç. Dr. Mustafa ÖZTÜRK
Doç. Dr. Hakan DEMİRGİL
Yrd. Doç. Dr. Hidayet ÜNLÜ
Danışmanlar Kurulu / Advisory Board
Prof. Dr. Göktuğ MORÇÖL, Penn State Harrisburg University
Prof. Dr. İlber ORTAYLI, Emekli Öğretim Üyesi
Prof. Dr. Şeref KALAYCI, Karadeniz Teknik Üniversitesi
Prof. Dr. Hasan TUTAR, Sakarya Üniversitesi
Prof. Dr. Recep KÖK, Dokuz Eylül Üniversitesi
Prof. Dr. İ. Attila ACAR, İzmir Katip Çelebi Üniversitesi
Dergi Sekreteri / Journal Secreterial
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Kapak Tasarım / Cover Design
Arş. Gör. Murat KARA
Dizgi / Type Setting
Bil. İşl. Ramazan DAĞ
Baskı / Published By
SDÜ Basımevi Isparta
©SDÜ İktisadi ve İdari Bilimler Fakültesi Isparta – 2017
Süleyman Demirel Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi ISSN 1301-0603 Ocak, Nisan,
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[Sayı/Issue 2]
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the Journal.
Bilim Kurulu
Prof. Dr. Mustafa Zihni TUNCA (Süleyman Demirel Üniversitesi)
Prof. Dr. İsa İPÇİOĞLU (Bilecik Şeyh Edebali Üniversitesi)
Prof. Dr. Semih BİLGE (Anadolu Üniversitesi)
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Doç. Dr. Vesile ÖMÜRBEK (Süleyman Demirel Üniversitesi)
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Doç. Dr. Hüseyin DALĞAR (Burdur Mehmet Akif Üniversitesi)
Hakem Kurulu
Prof. Dr. Ayhan GENÇLER Trakya Üniversitesi
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Prof. Dr. Hasan BÜLBÜL Ömer Halisdemir Üniversitesi
Prof. Dr. Hayrettin USUL İzmir Katip Çelebi Üniversitesi
Prof. Dr. Hüsamettin İNAÇ Dumlupınar Üniversitesi
Prof. Dr. Hüseyin GÜL Süleyman Demirel Üniversitesi
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Prof. Dr. İsa İPÇİOĞLU Bilecik Şeyh Edebali Üniversitesi
Prof. Dr. İsmail BEKÇİ Nevşehir Hacı Bektaş Veli Üniversitesi
Prof. Dr. Kenan ÖREN Süleyman Demirel Üniversitesi
Prof. Dr. Levent KÖSEKAHYAOĞLU Süleyman Demirel Üniversitesi
Prof. Dr. Mustafa Zihni TUNCA Süleyman Demirel Üniversitesi
Prof. Dr. Ramazan ERDEM Süleyman Demirel Üniversitesi
Prof. Dr. Selen DOĞAN Ömer Halisdemir Üniversitesi
Prof. Dr. Şenol KANTARCI Akdeniz Üniversitesi
Prof. Dr. Tuncay ÇELİK Erciyes Üniversitesi
Doç. Dr. Abdurrahman BENLİ Sakarya Üniversitesi
Doç. Dr. Didar BÜYÜKER İŞLER Süleyman Demirel Üniversitesi
Doç. Dr. Gökhan AKYÜZ Akdeniz Üniversitesi
Doç. Dr. Halis BAŞEL Cumhuriyet Üniversitesi
Doç. Dr. Kürşat ÖZDAŞLI Mehmet Akif Ersoy Üniversitesi
Doç. Dr. Mehmet Merve ÖZAYDIN Gazi Üniversitesi
Doç. Dr. Murat KAYALAR İzmir Katip Çelebi Üniversitesi
Doç. Dr. Mustafa ÖZTÜRK Süleyman Demirel Üniversitesi
Doç. Dr. Nuri ÖMÜRBEK Süleyman Demirel Üniversitesi
Doç. Dr. Ömer TEKŞEN Mehmet Akif Ersoy Üniversitesi
Doç. Dr. Serdar ÖZTÜRK Nevşehir Hacı Bektaş Veli Üniversitesi
Yrd. Doç. Dr. Adem Ali İREN Süleyman Demirel Üniversitesi
Yrd. Doç. Dr. Ahmet SARITAŞ Mehmet Akif Ersoy Üniversitesi
Yrd. Doç. Dr. Çiğdem AKMAN Süleyman Demirel Üniversitesi
Yrd. Doç. Dr. Elif AKKAŞ Süleyman Demirel Üniversitesi
Yrd. Doç. Dr. Fatma Gül ALTIN Mehmet Akif Ersoy Üniversitesi
Yrd. Doç. Dr. Gökhan ÖZKUL Süleyman Demirel Üniversitesi
Yrd. Doç. Dr. Mevlüt KARABIÇAK Süleyman Demirel Üniversitesi
Yrd. Doç. Dr. Murşit IŞIK Süleyman Demirel Üniversitesi
Yrd. Doç. Dr. Özge ÇOPUROĞLU Yeditepe Üniversitesi
Yrd. Doç. Dr. Sefa USTA Karamanoğlu Mehmetbey Üniversitesi
Yrd. Doç. Dr. Selim KANAT Süleyman Demirel Üniversitesi
[Cilt/Volume 22]
[Yıl/Year 2017]
[Sayı/Issue 2]
Türkiye'de Kayıtdışı İstihdam ve Önlemeye Yönelik Stratejiler
The Informal Employment In Turkey And The Strategies In Order To Prevent It
Prof. Dr. Adnan MAHİROĞULLARI
547-565
Türkiye’de Yaşanan Ekonomik Krizlerin İstihdam Üzerine Etkileri (1980-2013)
Effectiveness Of Economic Crisis Occurred In Turkey On Employment (1980- 2013)
Yavuz ALTAŞLI
Yrd. Doç. Dr. Murşit IŞIK
567-585
Öğrencilerin İş Güvenliği ve İş Güvenliği Eğitimi Algısının Değerlendirilmesi
Evaluation Of Students'job Safety And Job Safety Training Perception
Yrd. Doç. Dr. Seda TOPGÜL
Öğr. Gör. Çağatay ALAN
587-598
The Relationship Between Organizational Justice Perception And Organizational
Commitment: A Study On Doğuş Otomotiv Authorized Dealers In Konya
Örgütsel Adalet Algısı ve Örgütsel Bağlılık İlişkisi:
Konya'daki Doğuş Otomotiv Yetkili SatıcılarıÜzerine Bir Araştırma
Assist. Prof. Dr. Vural ÇAĞLIYAN
Assoc. Prof. Dr. Melis ATTAR
Mahamadi El Nour DERRA
599-612
[Cilt/Volume 22]
[Yıl/Year 2017]
[Sayı/Issue 2]
Süleyman Demirel Üniversitesi
İktisadi ve İdari Bilimler
Fakültesi Dergisi
Y.2017, C.22, S.2, s.599-612.
Suleyman Demirel University
The Journal of Faculty of Economics
and Administrative Sciences
Y.2017, Vol.22, No.2, pp.599-612.
THE RELATIONSHIP BETWEEN ORGANIZATIONAL JUSTICE
PERCEPTION AND ORGANIZATIONAL COMMITMENT: A STUDY
ON DOĞUŞ OTOMOTIV AUTHORIZED DEALERS IN KONYA
ÖRGÜTSEL ADALET ALGISI VE ÖRGÜTSEL BAĞLILIK İLİŞKİSİ:
KONYA'DAKİ DOĞUŞ OTOMOTİV YETKİLİ SATICILARI
ÜZERİNE BİR ARAŞTIRMA
Vural ÇAĞLIYAN*, Melis ATTAR**, Mahamadi El Nour DERRA***
*
Assoc. Prof. Dr., Selçuk University, vcagliyan@selcuk.edu.tr
**
Assist. Prof. Dr., Selçuk University, melisattar@selcuk.edu.tr
***
Selçuk University, delnomah@gmail.com
ABSTRACT
Organizational justice makes reference to the fairness’ perception of employees in the organizations
and it is said to be one of the most important predictors holding employees together and keeping them
committed to the organization. Many researches showed that organizational justice is positively
related to organizational commitment. This present research was planned in a descriptive and
correlation pattern to determine the relationship between employees’ organizational justice
perception and organizational commitment level in three different authorized dealers (Audi-Seat,
Volkswagen and Skoda – four brands) of Doğuş Otomotiv in the province of Konya, Turkey.
The research results indicate that there is a statistically meaningful relationship between
participants’ organizational justice perception and the levels of organizational commitment. The
findings also indicate that the organizational commitment levels of participants can be explained by
the sub-dimensions of organizational justice scale. The multiple regression analysis results showed
that distributive and procedural justices don’t have a direct effect on organizational commitment,
whereas the interactional justice dimension has a very strong effect.
Keywords: Organizational Justice, Organizational Commitment, Doğuş Otomotiv
Jel Codes: D23, M14, M51
ÖZ
Örgütsel adalet, kurumlarda çalışanların eşitlik algısına atıfta bulunarak, onları bir araya getiren ve
onları örgüte bağlayan en önemli unsurlardan biri olarak karşımıza çıkmaktadır. Birçok araştırmada
örgütsel adaletin örgütsel bağlılık ile pozitif yönde ilişkili olduğu gösterilmiştir. Bu araştırma, Konya
ilindeki Doğuş Otomotiv’in üç farklı yetkili bayisinde, dört marka kapsamında (Audi, Seat,
Volkswagen ve Skoda) çalışanların örgütsel adalet algıları ile örgütsel bağlılık düzeyi arasındaki
ilişkiyi belirlemek amacıyla tanımlayıcı ve ilişkisel analizlerden faydalanmaktadır.
Araştırma sonuçları, katılımcıların örgütsel adalet algısı ile örgütsel bağlılık seviyeleri arasında
istatistiksel bakımdan anlamlı bir ilişki olduğunu göstermektedir. Ayrıca bulgular, katılımcıların
örgütsel bağlılık düzeylerinin örgütsel adalet ölçeğinin alt boyutlarıyla açıklanabileceğini
göstermektedir. Çoklu regresyon analiz sonuçları, dağıtım ve prosedürel adaletin örgütsel bağlılık
üzerinde doğrudan bir etkiye sahip olmadığını ancak etkileşim adaleti boyutunun, örgütsel adalet
üzerinde güçlü bir etkiye sahip olduğunu ortaya koymuştur.
Anahtar Kelimeler: Örgütsel Adalet, Örgütsel Bağlılık, Doğuş Otomotiv
Jel Kodları: D23, M14, M51
599
ÇAĞLIYAN – ATTAR – DERYA
2017
INTRODUCTION
Treating people fairly, creating a climate of
justice in the company are some of the
major challenges of human resource
policies in organizations. One of the main
roles of trade unions and judicial
institutions is to ensure the respect of
organizational justice’s application within
organizations. The issues relating to
organizational justice remain an important
focus for both scientific and political
debates of modern management. The
members of an organization may perceive
organizational justice in three types that
may coexist within the same organization:
the distributive justice, the procedural
justice and the interactional justice (Miner,
2015: 152). In close interaction, these three
forms of organizational justice may impact
some attitudes and behaviours such as
organizational commitment, job satisfaction
and organizational citizenship behaviour
(Omid and Omar, 2015).
In answering this, after discussing the
literature review, the relationship between
employees’
organizational
justice
perception and organizational commitment
level will be analysed by the data obtained
from the survey forms. Random sampling is
chosen in the research without applying any
sampling method. The data was collected
through “Organizational Commitment
Scale” formulated
by Niehoff and
Moorman (1993a), and “Organizational
Justice Scale” formulated by Meyer et al.
(1993a). Data were analysed using
percentage values, Pearson’ correlation,
simple regression and multiple regression.
By interpreting these analyses, the
relationship between organizational justice
and organizational commitment will be
determined in the given setting.
1. BACKGROUND OF THE STUDY
1.1. The concept of organizational justice
The impact of employees’ organizational
justice perception on organizational
commitment has been a topic of increasing
significance in academic literature. Some
researchers argue that organizational justice
represents one of the most influential
predictors for organizational commitment
(Ali et al.; Awang and Ahmad, 2015;
Chegini, 2009; Demirkiran et al., 2016;
Goudarzvandchegini et al., 2011; İnce and
Gül, 2011; Noruzy et al., 2011; Songür et
al., 2008; Tastan and Yilmaz, 2008).The
aim of the study is to determine the effect
of employees’ organizational justice
perceptions on organizational commitment
level of three-different authorized dealers
(Audi-Seat, Volkswagen, Skoda) of Doğuş
Otomotiv in the province of Konya,
Turkey.
The concept of “Organisational justice” is
first introduced by Greenberg (1987), and it
entails employee’s perception towards
organisation’s behaviours, decisions and
actions and how these impact on the
employees own attitudes and behaviours at
work. It also entails the perception of
justice respect (treatment) that is received
by a worker in an organization (Choi,
2010). This literature reveals that
organizational justice is a multidimensional
construct with three principals and distinct
dimensions (Robbins and Judge, 2012:
222). The first component of organizational
justice is called distributive justice, the
second is procedural justice and the third is
interactional justice (Daft, 2007: 144).
Distributive justice focuses on results and
refers to the perceived fairness of the results
or benefits received by an individual
(Cropanzana et al., 2007; Raghavan et al.,
2008). Additionally, distributive justice is
justice where one cannot separate ideas of
equality and inequality, especially because
it concerns the proportionality in the
distribution of not only goods but also
This research is seeking answers to the
following question:
Is there a meaningful relationship between
organizational justice perception and
organizational
commitment
of
the
employees of Doğuş Otomotiv in the city of
Konya?
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C.22, S.2
The Relationship Between Organizational Justice Perception And Organizational
the ability to exert meaningful effort for the
benefit of the organization; and a decisive
wish
to
preserve
organizational
membership (Porter et al., 1974c). Meyer
and Allen (1991b), define organizational
commitment as a cognitive state
experienced by an employee to an
organization. According to these authors,
organizational
commitment
is
a
multidimensional concept and is composed
of three dimensions which are, affective
commitment, continuance commitment and
normative commitment (Albdour
and
Altarawneh, 2014; Ling et al., 2012).
honors or awards, respecting each person
for what he is or what he has as value
(Biswas et al., 2013).
Procedural justice reflects the process
leading to results. It refers rather to the
fairness perceptions of processes and
procedures that are used to make resultbased decisions (Steiner and Bertolino,
2006). This dimension also refers to the
perception of justice procedures used by the
workers to decide the allocation of
organizational resources (Miles, 2012:
185).
Interactional justice finds expression at the
time to account for the distribution of
results. Indeed, this component makes
allusion to the perception of justice a
worker has with the quality of interpersonal
treatment and explanations receives during
the resources’ distribution.
Affective commitment refers to the
commitment that an individual has for an
organization in which he is working
(Folorunso et al., 2014). It traduces the
desire to maintain a relationship over the
time with a partner based on pleasure from
affective bonds. The individual who
manifest an affective commitment lives a
sense of belonging and identification to the
organization (Kessler, 2013: 527). In this
case the worker manifests a desire to stay in
the organization.
To examine the triple interaction between
the dimensions of organizational justice,
Goldman (2003) used a sample of 583
dismissed workers and attempted to see the
impact of the three-dimensionality of
organizational justice on the commitment of
a judicial appeal against the organization.
Goldman concluded that when procedural
justice and interactional justice are
perceived to be weak, the effect of
distributive justice on appeal is significant
and vice versa. This relationship will be
non-significant when procedural and
interactional justice are high.
1.2. The concept
commitment
of
Continuance commitment refers to an
analysis of the accumulated cost/benefit
ratio. It aimed at protecting the employees
within the organization (Madi et al., 2012).
According to Meyer and Allen (1991c),
working in the same organization for a
period increases the worker’s investment
level to the organization by bringing extra
costs associated to leave of unemployment.
For this dimension of organizational
commitment, it’s a necessity for the
employees to stay in the organization.
organizational
Organizational commitment may be defined
in many ways. The two principal definitions
are the one-dimensional definition of Porter
et al. (1974a) and the multidimensional
definition of Meyer and Allen (1991a).
According to Porter et al. (1974b)
organizational commitment is defined as
the intensity with which an individual
identifies with an organization and engages
in it. Generally, at least three factors
characterize this kind of commitment: a
conviction in and acceptance of the
objectives and values of the organization;
Normative commitment characterizes the
obligation for an employee to remain a
member of an organization (Marchiori and
Henkin, 2004). According to Alkahtani
(2015). In this case the employee is
animated by a feeling that obliges him to
remain a member of the organization.
Meyer et al. (1993b) tested the
generalizability of theirs 3-dimension
model of organizational commitment to the
occupational commitment’s domain. They
collected data from 662 students in a 4-year
601
ÇAĞLIYAN – ATTAR – DERYA
nursing program at Queen’s University,
Kingston. The findings of the analysis were
generally concordant with previsions made
based on the 3-dimension model and
showed that organizational commitment
and occupational participate independently
to the anticipation of professional activity
and work behavior.
1.3. Organizational
justice
organizational commitment
2017
industry to examine the impact of
organizational justice on organizational
commitment. The study produced a number
of findings. First, there is a positive
correlation between distributive, procedural
and interactional justices and affective
commitment. Secondly, the employees’
commitment is affective but not normative
when the employees’ perception of
organizational justice is positive.
and
Akanbı and Ofoegbu (2013) conducted a
study to determine the impact of
employees’ organizational justice on
organizational commitment. They collected
data from 215 employees working in a
multinational company “Nestle Nigeria
PLC”. The findings of the research showed
distributive and procedural justices may
have a meaningful effect on the
organizational
commitment
in
a
multinational company. The results also
indicated a meaningful relationship
between distributive justice and perceived
organizational commitment.
Many researches have been conducted in
order to analyze the relationship between
the organizational justice and employees’
organizational commitment. By conducting
a
research
in
accommodation
establishments, İ. Yazıcıoğlu and Topaloğlu
(2009) aimed at studying the relationship
between
organizational
justice
and
organizational commitment. They collected
data from 426 employees working in
accommodation establishments in the city
of Konya. The results of the study revealed
a positive relationship between employees’
organizational justice perception and
organizational commitment level.
Gayipov and Bedük (2014) did a study in
an education institution in the province of
Konya to examine the relationship between
organizational justice and organizational
commitment. The data of the research were
obtained by using a questionnaire. The
sample constituted of 56 lecturers working
in a private educational institution in city of
Konya. The results of the study showed a
positive and meaningful relationship
between the dimensions of organizational
justice’s components and organizational
commitment’s dimensions.
To study the influence of organizational
justice on organizational commitment,
Malik and Naeem (2011) used a scale
developed by Niehoff and Moorman
(1993b) to measure the components of
organizational justice and a scale developed
by Meyer et al. (1993c)to evaluate the
organizational commitment’s components.
They collected data from 463 faculty
members in Pakistan. The results showed a
positive linkage between organizational
justice’s components and organizational
commitment.
Finally, to examine the role of
organizational justice, performance and job
satisfaction, Omid and Omar (2015)
collected data from 59 employees of
Mariwan Education Organization. They
hypothesized that there is a positive
correlation between the components of
organizational justice and the three
variables (organizational commitment,
performance and job satisfaction). The
findings of the research showed a direct and
positive relationship between organizational
justice
and
the
three
variables
To examine the role of organizational
justice in organizational commitment with
moderating impact of employee work
attitudes, Jawad et al. (2012) collected data
from 150 employees
from some
universities. The results showed a positive
and strong effect of distributive, procedural
and interactional justices on organizational
commitment level.
Demirel and Yücel (2013) collected data
from 261 employees working in automotive
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C.22, S.2
The Relationship Between Organizational Justice Perception And Organizational
population consists of a total of 190
employees (Audi-Seat 65, Volkswagen 100
and Skoda 25) working in Doğuş Otomotiv
authorized dealers in Konya. Since it is
costly and takes a long time to reach the
whole population, it was carried out in a
sample that represents study and the
population. In calculating the sample size,
Y. Yazıcıoğlu and Erdoğan (2004: 50) were
used. In this context, for a population of
500 people; ± 0.10 sampling error, the
number of sample population with p = 0,05
(observation rate of X in the population)
and q = 0,05 (non-observation rate of X in
the population) is 49. During the data
collection process (January-April 2016) 106
questionnaires were obtained and it has
seen that the main sample has a
representative power for the sample
obtained. In this study, random sampling
method is used in determining the
participants to be included in the research
sample. Random sampling method is a
preferred method because it allows rapid
access to the database (Nakip, 2013: 227).
(organizational commitment, performance
and job satisfaction).
2. RESEARCH METHODOLOGY
This study aims to measure the relationship
between organizational justice perception
and organizational commitment levels of
the employees of Doğuş Otomotiv
Authorized
Dealers
(Audi,
Seat,
Volkswagen and Skoda brands) operating
in Konya.
Created in 1994, Doğuş Otomotiv is a
leading and big automotive distributor in
Turkey. It is a member of Doğuş Group,
dealing in financial services, automotive,
construction, media, tourism, real estate,
and energy. The company represents 12
international brands and have more than
2000 employees. Additional to its import
and distribution activities, Doğuş Otomotiv
extends its portfolio of services in line with
its strategy of being present in all the areas
of the automotive value chain. Due to the
effect of globalization, Doğuş Otomotiv has
also made investments to carry its
successful operation from Turkey to outside
world (D-Auto Suisse SA in Lausanne, DAuto LLC company in Erbil)1. Thus, the
research attempts to add possible value to
the existing literature by studying such a
big automotive distributor in Turkey –
Doğuş Otomotiv, in a certain region –
Konya. In this part of the study, research
methodology, information about the sample
and the hypothesis will be given. Later the
findings of the research conducted will be
discussed.
The questionnaire that has been used to
collect the data is two parts tool. The first
part
measures
the
demographic
characteristics of the participants. The
second section examines the issues of
participants’
organizational
justice
perception
and
the
organizational
commitment level.
The organizational justice scale used for
this study is a 20 item and three
dimensional scale developed by Niehoff
and Moorman (1993c) with a Likert scale
with scores varying from (SD) Strongly
Disagree (1) to (SA) =Strongly Agree (5).
Among these items, five items measure the
distributive justice dimension, six items
measure the procedural dimension and nine
items measure the interactional justice
dimension. This scale has been used in
many studies (De Lara, 2007; Elovainio et
al., 2003; Lotfi and Pour, 2013). The
validity and reliability of the scale have
been accepted in the literature.
2.1. Research Methodology and Sample
The main purpose of the research is to
examine ‘‘The relationship between the
organizational justice perception and
organizational commitment levels of the
personnel working in Doğuş Otomotiv
authorized dealers operating in Konya’’.
Survey method was used as a data
collection tool in this research. The research
1
The organizational commitment scale used
for this study is a 18 item and three
http://www.dogusotomotiv.com.tr/en/about-us/
dogus-otomotiv/history
603
ÇAĞLIYAN – ATTAR – DERYA
reliability of the scale have been accepted
in the literature.
dimensional scale formulated by Meyer et
al. (1993) with a Likert scale with scores
varying from (SD) Strongly Disagree (1) to
(SA) =Strongly Agree (5). Among these
items, six items measure the affective
dimension, six items measure the
continuance dimension and six items
measure the normative dimension. This
scale has been used in many studies (Cohen
and Kirchmeyer, 1995; Djibo et al., 2010;
McMurray et al., 2004). The validity and
Organizational
justice
2017
2.2. The hypothesis of the study
According to the conceptual model of
research illustrated in Figure 1, the
relationship of organizational justice
(independent variables) will be studied with
organizational commitment (dependent
variable).
H1 (+)
Organizational
commitment
Figure 1: The Conceptual Model of the Study
2.3. The findings of the study
The research hypothesis schematized in the
conceptual model may be presented as
follows;
2.3.1. Specifications of Sample
The table below represents the demographic
characteristics (Gender, Marital status, Age,
Education level, Work experience in the
company, Overall work experience of
employees and Job title) of the three
companies with a sampled population of
106 employees.
Hypothesis: Organizational Justice has a
positive
effect
on
Organizational
Commitment.
Table 1: Demographic Characteristics
Variables
Gender
Marital status
Age
Male
Female
Total
Married
Single
Missing system
Total
Less than 18 Years old
18-27
28-35
36-49
50-65
Missing system
Total
604
Frequency
Percent
88
18
106
42
29
35
106
2
36
48
15
2
3
83.0
17.0
100.0
39.6
27.4
33.0
100.0
1.9
34.0
45.3
14.2
1.9
2.8
106
100.0
Valid
Percent
83.0
17.0
100.0
59.2
40.8
100.0
1.9
35.0
46.6
14.6
1.9
100.0
C.22, S.2
The Relationship Between Organizational Justice Perception And Organizational
Variables
Education level
Work experience in
the company
Overall work
experience of
employees
Job title
Primary school
Secondary school
High school
Vocational school
Associate degree
Bachelor degree
Missing system
Total
less than 1 year
1-3
4-6
7-9
10-15
16-20
Missing system
Total
less than 1 year
1-3
4-6
7-9
10-15
16-20
More than 20 years
Missing system
Total
General Manager Asst.
Section or Unit Manager
Section or Unit Manager Asst.
Chef
Expert
worker
Other
Missing system
Total
2.3.2 The
effect
of
employees’
perceptions of organizational justice on
organizational commitment
Frequency
Percent
12
21
26
12
18
16
1
106
29
27
23
8
15
2
2
106
9
14
21
14
23
8
12
5
106
1
2
1
5
7
73
13
4
106
11.3
19.8
24.5
11.3
17.0
15.1
.9
100.0
27.4
25.5
21.7
7.5
14.2
1.9
1.9
100.0
8.5
13.2
19.8
13.2
21.7
7.5
11.3
4.7
100.0
.9
1.9
.9
4.7
6.6
68.9
12.3
3.8
100.0
Valid
Percent
11.4
20.0
24.8
11.4
17.1
15.2
100.0
27.9
26.0
22.1
7.7
14.4
1.9
100.0
8.8
13.7
20.6
13.7
22.5
7.8
11.8
100.0
1.0
2.0
1.0
4.9
6.9
71.6
12.7
100.0
in the study, the items taking place in Table
3 were asked in the form of 5-point Likert
scale. In the scale, this scores vary from 1
meaning “strongly disagree” to 5 meaning
“strongly agree”. The results are seen as
follows:
In pursuit to analyze the perceptions of
organizational justice of those participating
Table 2: Participants’ perception of organizational justice
Scale of Organizational Justice
My work schedule is fair.
I think that my level of pay is fair.
I consider my workload to be quite fair.
Overall, the rewards I receive here are quite fair.
I feel that my job responsibilities are fair.
Mean
3,60
3,54
3,44
3,51
3,74
605
Std. Deviation
1,17
1,16
1,16
1,14
1,17
ÇAĞLIYAN – ATTAR – DERYA
2017
Distributive justice
3,57
0,92
Job decisions are made by the supervisor in an unbiased manner.
3,12
1,28
My supervisor makes sure that all employee concerns are heard before job
3,36
1,32
decisions are made.
To make job decisions, my supervisor collects accurate and complete
information.
3,41
1,22
My supervisor clarifies decisions and provides additional information when
3,77
1,21
requested by employees.
All job decisions are applied consistently across all affected employees.
3,53
1,23
Employees are allowed to challenge or appeal job decisions made the
3,86
1,12
supervisor.
Procedural justice
3,45
0,99
When decisions are made about my job, the supervisor treats me with
kindness and consideration.
3,93
1,02
When decisions are made about my job, the supervisor treats me with
respect and dignity.
3,91
1,00
When decisions are made about my job, the supervisor is sensitive to my
personal needs.
3,72
1,08
When decisions are made about my job, the supervisor deals with me in a
truthful manner.
3,75
1,04
When decisions are made about my job, the supervisor shows concern for
my rights as an employee.
3,55
1,06
Concerning decisions made about my job, the supervisor discusses the
implications of the decisions with me.
3,56
1,05
The supervisor offers adequate justification for decisions made.
3,55
1,09
When making decisions about my job, the supervisor offers explanations
that make sense to me.
3,57
1,10
My supervisor explains very clearly any decision made about my job.
3,58
1,11
Interactional justice
3,28
0,79
Organizational justice
3,60
0,78
Notes: (i) n= 106. (ii) Cronbach’s Alpha values of the variables are calculated before points related to
variables are summed up. The Cronbach’s Alpha value is 0.854 for distributive justice, 0.890 for
procedural justice, 0.942 for interactional justice and 0.942 for the whole scale. The Cronbach's alpha
values show that the scale was highly reliable and allows to sum up the related item scores of the
variables to generate a total score. (iii) In the scale 1= Strongly disagree and 5= Strongly agree. (iv)
According to two ways ANOVA test of Friedman (χ2= 201.938; p<0.05) the results are statistically
significant.
5-point Likert scale. In the scale, this scores
vary from 1 meaning “strongly disagree” to
5 meaning “strongly agree”. The results are
seen as follows:
In pursuit to analyze the levels of
organizational commitment of those
participating in the study, the items taking
place in Table 3 were asked in the form of
Table 3: Participants’ levels of organizational commitment
Scale of Organizational Commitment
I would be very happy to spend the rest of my career in this organization.
I really feel as if this organization’s problems are my own.
I do not feel like ‘part of the family’ at my organization.
I do not feel ‘emotionally attached’ to this organization.
This organization has a great deal of personal meaning for me.
I do not feel a strong sense of belonging to my organization.
Affective commitment
It would be very hard for me to leave my organization right now, even if I
wanted to.
606
Mean
3,75
3,92
3,62
3,28
3,38
2,96
3,49
Std. Deviation
1,00
1,04
1,47
1,47
1,66
1,38
0,89
3,28
1,21
C.22, S.2
The Relationship Between Organizational Justice Perception And Organizational
Too much of my life would be disrupted if I decided I wanted to leave my
organization right now.
Right now, staying with my organization is a matter of necessity as much
as desire.
I believe that I have too few options to consider leaving this organization.
One of the few negative consequences of leaving this organization would
be the scarcity of available alternatives.
If I had not already put so much of myself into this organization, I might
consider working elsewhere.
Continuance commitment
I do not feel any obligation to remain with my current employer
Even if it were to my advantage, I do not feel it would be right to leave my
organization now.
I would feel guilty if I left my organization now.
This organization deserves my loyalty.
I would not leave my organization right now because I have a sense of
obligation to the people in it.
I owe a great deal to my organization.
Normative commitment
Organizational commitment
3,09
1,27
3,58
3,02
1,06
1,13
3,01
1,14
3,25
3,21
3,11
1,10
0,90
1,35
3,45
3,08
3,56
1,18
1,28
1,03
3,53
3,28
3,34
3,34
1,14
1,07
0,83
0,72
Notes: (i) n= 106. (ii) Cronbach’s Alpha values of the variables are calculated before points related to
variables are summed up. The Cronbach’s Alpha value is 0.726 for affective commitment, 0.867 for
continuance commitment, 0.803 for normative commitment and 0.895 for the whole scale. The Cronbach's
alpha values show that the scale was highly reliable and allows to sum up the related item scores of the
variables to generate a total score. (iii) In the scale 1= Strongly disagree and 5= Strongly agree. (iv)
According to two ways ANOVA test of Friedman (χ2= 201.938; p<0.05) the results are statistically
significant.
relationship
between
participants'
organizational justice perceptions and
organizational commitment was examined
by conducting a Pearson correlation
analysis. The results are given in the table
below.
The main purpose of this study is to
examine the relationship between the
organizational justice perception and
organizational commitment levels of the
personnel working in Doğuş Otomotiv in
Konya - Turkey. In this context, the
1
0.472**
0.488**
0.712**
0.202*
0.172
0.354** 0.405** 0.588** 0.551** 0.498** 0.700** 1
0.290** 0.428** 0.590** 0.542** 0.771** 0.850** 0.875** 1
Notes: (i) Pearson Correlation coefficient, (ii) *Correlation is significant at the 0.05 level and **
Correlation is significant at the 0.01 level
607
Organizational
commitment
Normative
commitment
1
0.910** 1
0.338** 0.317** 1
0.551** 0.490** 0.415** 1
Affective
commitment
1
0.685**
0.867**
0.229*
0.436**
Continuance
commitment
Organizational
justice
Interactional
justice
Distributive justice
Procedural justice
Interactional justice
Organizational justice
Affective commitment
Continuance
commitment
Normative commitment
Organizational
commitment
Procedural
justice
Distributive
justice
Table 4: The relationship between participants’ perception of organizational
justice and organizational commitment
ÇAĞLIYAN – ATTAR – DERYA
2017
As seen in the correlation matrix in Table 5, and the three sub-dimensions of
there is a statistically significant Organizational Commitment.
relationship (p <.05 and p <.01) between
After determining the correlation between
participants’
organizational
justice
participants' perceptions of organizational
perception and the levels of Organizational
justice and organizational commitment
Commitment. In addition, there is a
levels, the causal relationship between
statistically significant (p <.05 and p <.01)
organizational justice perception and
relationship between the three suborganizational commitment is analyzed.
dimensions of Organizational Justice scale
Organizational commitment = b0 + b1 organizational justice +
the error term ε. The results of the
regression analysis are shown in Table 5.
The above model was proposed and simple
regression analysis was carried out. Here,
the classic regression assumptions apply to
Table 5: Simple Regression Analysis Results
Dependent
Variable
R2
R2
Organizational
commitment
0.294
0.287
Independent
Variable
Constant
Organizational
justice
B
1.533
0.503
Std.
Error
0.282
0.076
t
F
5.444*
6.580*
43.301*
Note: * p<.001
The proposed model was statistically Up until now, the correlation between
significant (p <.001). In the regression participants'
organizational
justice
analysis, the percentage of the variance perceptions and organizational commitment
explained is indicated by R2
and the levels was determined and the causality
significance level of regression is explained relationship between these variables was
by F. The results of the regression analysis examined. To further investigate the
indicated that the level of organizational relationship
between
organizational
commitment may be explained by the commitment and sub-dimensions of
participants’ perceptions of organizational organizational justice, the below model was
justice. In this context, the results as it is proposed and multiple regression analysis
shown in the table 5 and 6 supported the was conducted.
hypothesis that organizational justice has a
positive
effect
on
organizational
commitment.
Organizational commitment = b0 + b1 distributive justice +b2 Procedural justice+b3
Interactional justice+
Here, the classic regression assumptions
apply to the error term ε. The results of the
regression analysis are shown in Table 6.
Table 6: Results of the Multiple Regression Analysis
Dependent
Variable
Organizational
commitment
R2
0.349
R2
0.330
Independent
Variable
Constant
Distributive justice
Procedural justice
Interactional justice
Note: * p<.001
608
B
1.557
-0.005
0.034
0.514
Std.
Error
0.277
0.074
0.082
0.101
t
F
5.632*
-0.062
0.411
4.943*
18.231*
C.22, S.2
The Relationship Between Organizational Justice Perception And Organizational
The proposed model was statistically
significant (p <.001). According to the
results of the regression analysis, R2
(percentage of variance explained) and F
(significance level of regression model)
values indicate that the Organizational
Commitment levels of Participants can be
explained by the sub-dimensions of
Organizational Justice scale. However, the t
values calculated for distributive justice and
procedural justice dimensions are not
statistically significant. This shows that the
two dimensions don’t have a direct effect
on organizational commitment, whereas the
interactional justice dimension has a very
strong influence. The R2 value in the
simple regression analysis was 0.287 while
the R2 value in the multiple regression
analysis was 0.330. It is found out that the
increase of R2 is due to the interactional
justice. Therefore, for this sample, it is seen
that the organizational justice perception is
caused by the interactional justice factor
and the other two factors have no influence.
As a result, for the sample to improve the
participants' perceptions of organizational
justice, it is necessary for managers of
businesses to put into practice the
improvements in the items in distributive
justice and procedural justice factors.
Using the simple regression analysis, the
result supported the hypothesis that
employees’
organizational
justice
perception has a positive effect on the level
of organizational commitment. According
to the findings of the multiple regression
analysis, distributive and procedural
justices don’t have a direct effect on
organizational commitment. It may also be
concluded that organizational justice
influences the employees’ commitment and
motivates them to develop a sense of wellbeing and efficiency at work. The results
confirm that perceptions of organizational
justice play an important role in the process
of committing employees at the workplace.
The findings also allow us to emphasize
that in the automotive sector, interactional
justice is the main dimension of
organizational justice that influences
employees’ commitment directly.
The current research has some limitations
that should be enumerated. The most
important limitation of the study is that
research study was conducted only in one
sector and on a few number of employees.
Another limitation of this research is that
the data has been collected with self-report
method that may be subject to self-serving
bias. To overcome this, in-depth interview
method may be used to complement and
deepen the results of this study in the
future. Time constraints did not allow the
researchers to do interviews in this present
study. A confrontation of the observed
relationships with a discourse of the
employees would be of great importance to
deepen our results. It would therefore be
interesting to do at the same time a
qualitative study, even exploratory, to better
understand the influence of employees’
perceptions of justice on organizational
commitment.
3. RESULTS AND DISCUSSION
The results of this study totally agree with
the hypotheses designed in terms of the
effect of organizational justice on
organizational commitment. The study
showed that there is statistically significant
(p <.05 and p <.01) associations between
the three sub-dimensions of Organizational
Justice scale and the three sub-dimensions
of Organizational Commitment. That is
consistent with the prior research that
employees’
organizational
justice
perception that had an impact on
organizational commitment (Akanbı and
Ofoegbu, 2013; Demirel and Yücel, 2013;
Gayipov and Bedük, 2014; Jawad et al.,
2012; Omid and Omar, 2015; Raja and
Krishnan; İ. Yazıcıoğlu and Topaloğlu,
2009).
For future study purposes, the research may
also be conducted to the employees
working at different sectors or in the other
geographical regions.
The companies need to ensure that
organizational justice is practiced in the
business settings and is communicated
609
ÇAĞLIYAN – ATTAR – DERYA
throughout the employees by creating
confidence and loyalty among them. This
will
then
influence
employees’
2017
organizational commitment that results in
high job satisfaction and thus, high overall
performance.
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